Run the new account wizard. https://support.mozilla.org/en-US/kb/automatic-account-configuration

Christi,

Thanks for your quick reply! I followed the link you gave me. I could not find the WIZARD the link speaks of, and the advice says to configure manually if you need to. I proceeded to "Accounts" in Thunderbird and was to select " New Accounts" but it will not select. Now what? It is probably a very simple process, but..... Thanks again, Bob

If you can see all the toolbars:

• File > New > Existing Mail account

If using Menu Icon:

• Menu Icon > New Message > Existing Mail account

If via Account Settings:

• Click on 'Account Actions'
• Select ' Add Mail Account'

Any of the above methods opens the wizard.

Then enter Name, email address and password (the one you use to access the webmail server for that eail address). Select to remember password. Click on 'Continue' button. Thunderbird will attempt to configure the server settings. If Thunderbird cannot locate settings, click on 'Manual 'Config' button. Edit the settings making sure you select the corret type: POP or IMAP. Select the type that you selected to forward to in webmail account.

Clickon 'Re-test' button to check selected settings. Click on 'Done' when finished. This will add the account to Thunderbird.

Then, before you download anything, check the new mail account Server Settings to make sure all the settings are as required.

Greetings Toad-Hall, I followed your instructions and when I clicked done I received the

message "Incoming server already exists". Possibly I'm trying to do something that is not to be done or I'm not explaining it in enough detail.

But I sure appreciate the response and advice. Thank you, Bob

I think, what I'm trying to do is to receive e-mails for two different people in the same account. And I am wanting to have them sent to my computer. I have had my personal account and address for years. As I stated above, I just opened a new business and I would like to set it up as to where I can have my business e-mails sent to this same account. Example: johndoe@anyhoo.net or, johndoebuilders@anyhoo.net Again, thanks so much for your input.... Bob

As far as Thunderbird is concerned you can create a new identity underneath an existing account. http://kb.mozillazine.org/Mozilla_Suite_:_FAQs_:_Mail_Aliases

Wrt setting up the identity with your email provider, that's a separate issue you'll have to sort out with your provider.

Okay Christ1

The link is exactly what I want, but there again, I don't know what all the answers are to the questions. Such as, Reply- to- address, Organization, Signature text, Attach signature, etc., The reason I am on this site is because I don't know. But I do know that one can really foul up a computer by not knowing. I called my ISP when I initially set up my PC, and asked for help but their answer was they did not troubleshoot ThunderBird. But again, I thank you for your help and prompt response. Bob

For Reply-to address, Organization, Signature text, Attach signature, just leave it blank for the time being. You can add that later on if needed once the identity is working.