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I keep getting duplicate emails.

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by Karlvl

Karlvl
Karlvl

This appears to be a common problem and the suggested solution is to delete some files in Thunderbird and if this does not solve the problem then to set Thunderbird to delete the emails from the pop account automatically.

I want to keep the files in the POP account and manually delete them from time to time.

I suspect that this problem is about a year or two old.

Help please!

This appears to be a common problem and the suggested solution is to delete some files in Thunderbird and if this does not solve the problem then to set Thunderbird to delete the emails from the pop account automatically. I want to keep the files in the POP account and manually delete them from time to time. I suspect that this problem is about a year or two old. Help please!

All Replies (4)

Karlvl
Karlvl Question owner

Update.

Today is the first time that I have received triplicates!

Toad-Hall
Toad-Hall
  • Top 25 Contributor

re :the suggested solution is to delete some files in Thunderbird

Popstate.dat files keep record of what has been downloaded. This file is located in your Profile name folder. Did you follow the instructions regarding deleting this file ?

Karlvl
Karlvl Question owner

Thanks for the quick reply.

Yes, I have deleted this.

I have been thinking about the problem overnight and have re-checked my server settings.

I had not ticked the "leave messages on server" box although the "until I delete them" box was ticked.

I have now ticked this box and will delete the Thunderbird files and see what happens.

Karl.

Karlvl
Karlvl Question owner

Looks like the problem has been fixed.

Thanks

Karl.