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I can't see my messages in the Trash file.

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  • 1 has this problem
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  • Last reply by danruben

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The top 1/2 of my Trash file is totally blank--I can't see which message that I'm clicking on.

The information (From, Subject, Date) is there for each message--but it's blank. If I click on any part of the box, the associated message will show up on the bottom half of the page.

I tried signing off of Thunderbird and re-starting it. But that didn't work.

Help!

Dan

The top 1/2 of my Trash file is totally blank--I can't see which message that I'm clicking on. The information (From, Subject, Date) is there for each message--but it's blank. If I click on any part of the box, the associated message will show up on the bottom half of the page. I tried signing off of Thunderbird and re-starting it. But that didn't work. Help! Dan

All Replies (2)

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Try this: Right click on Trash folder and select 'Properties' click on 'Repair folder' button then refresh the folder pane - select another folder and the reselect Trash.

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Thanks Toad-Hall!

But the entries in my Trash folder are still blank.

The only thing I couldn't figure out in your instructions was how to refresh the folder pane. If refresh means that I should select another folder (like Sent) and reselect Trash, I did so, but it didn't solve my problem.

Dan