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No sound in Firfox Hello
I have normal sound in Firefox and get the incoming call tone, but when I click on the green 'answer button I get a small picture of myself (which is very slow to react to camera input) and I get no picture or sound from the caller.
I'm using Firefox v34 on Linux Mint v17 XFCE 32 bit on a HP Compaq D530 Pentium 4 2.8 GHz with 1 GB of ram. Skype Linux works as expected.
All Replies (4)
To make sure that the permissions from the caller's side is working, ask them to try the following:
- In the window of the page with the outgoing call click on the lock icon in the url bar.
- Select Permissions
- make sure that camera and sound are allowed.
- refresh the page and click allow in the page.
Does this help the camera and incoming sound?
Also both of you check the video phone options.
Without making any changes I now get a more-or-less still picture and some random noises. As though on a veerrrryyy slow computer.
I'm guessing that sound and picture means that cameras and microphones are working at both ends.
Is there any diagnostic mode I can enable?
I do not use those type of systems. I've called the big guys to help you. Good luck.