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eGift cards sent from Barnes & Nobles do not show Card Number under barcode.

  • 2 replies
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  • 31 views
  • Last reply by PopsDaddy

PopsDaddy
PopsDaddy

Below the eGift card picture there is a barcode that represents the gift card number. There is also supposed to be an "in the clear" number printed of that barcode number below it. In Thunderbird that gift card "in the clear" number does not appear. However, I can see the printed "in the clear" number when I read it in other email software like gmail, msn and other web based packages. Example of eGift card as seen in Thunderbird ( barcode only ): |||||||||||||||||||||||||||||||| Example of eGift card as seen in Other email software programs ( barcode and number ): |||||||||||||||||||||||||||||||| 6453893623121627

Below the eGift card picture there is a barcode that represents the gift card number. There is also supposed to be an "in the clear" number printed of that barcode number below it. In Thunderbird that gift card "in the clear" number does not appear. However, I can see the printed "in the clear" number when I read it in other email software like gmail, msn and other web based packages. Example of eGift card as seen in Thunderbird ( barcode only ): |||||||||||||||||||||||||||||||| Example of eGift card as seen in Other email software programs ( barcode and number ): |||||||||||||||||||||||||||||||| 6453893623121627

Chosen solution

Is the 'in the clear' bar code number part of an image, it may be not shown because it was remote content?

What happens if you read the email using 'PlainText view' ? 'View' > 'Message body as' > 'Plain text'

Do you have anti-virus software scanning emails? If yes, then switch it off to see if it is effecting the emails when it downloads.

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All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor

Chosen Solution

Is the 'in the clear' bar code number part of an image, it may be not shown because it was remote content?

What happens if you read the email using 'PlainText view' ? 'View' > 'Message body as' > 'Plain text'

Do you have anti-virus software scanning emails? If yes, then switch it off to see if it is effecting the emails when it downloads.

PopsDaddy
PopsDaddy Question owner

Toad-Hall said

Is the 'in the clear' bar code number part of an image, it may be not shown because it was remote content? What happens if you read the email using 'PlainText view' ? 'View' > 'Message body as' > 'Plain text' Do you have anti-virus software scanning emails? If yes, then switch it off to see if it is effecting the emails when it downloads.

Thank you very much Toad-Hall. That is the information I needed. Perfect!