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SMTP doesn't work for my Runbox account

  • 6 replies
  • 2 have this problem
  • 6 views
  • Last reply by christ1

alpham
alpham

All my gmail accounts work fine, but the new account (a Runbox one) I add doesn't. When I send a message from that account I get the "Connecting to server" box and nothing happens. When I click on it I get a message stating the sending mail failed and I should check my Mail account settings. I have checked the SMTP settings several times, removed and re-added the account more than once, even configured them manually once, still doesn't work. I can receive messages. I use Thunderbird 31.3.0 and Windows 7. Please help!

All my gmail accounts work fine, but the new account (a Runbox one) I add doesn't. When I send a message from that account I get the "Connecting to server" box and nothing happens. When I click on it I get a message stating the sending mail failed and I should check my Mail account settings. I have checked the SMTP settings several times, removed and re-added the account more than once, even configured them manually once, still doesn't work. I can receive messages. I use Thunderbird 31.3.0 and Windows 7. Please help!

Chosen solution

You may want to mark this thread as 'Solved' anyway. Thank you.

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All Replies (6)

christ1
christ1
  • Top 25 Contributor

What are the correct settings for your email provider?

alpham
alpham Question owner

secure.runbox.com Post = 465 SSL = password

user01229325
user01229325

Check this page and make sure your username format is correct. http://help.runbox.com/email-client-settings/

christ1
christ1
  • Top 25 Contributor

'SSL = password'

That's certainly wrong.

Please post your Troubleshooting Information. Help (Alt-H) - Troubleshooting Information

alpham
alpham Question owner

Hi guys, thanks a lot for your help. My conclusion is that Runbox doesn't work well enough so I opened an account with Neomailbox. Zero problems so far. I know it doesn't solve the issue at hand but I don't have time to explore further.

christ1
christ1
  • Top 25 Contributor

Chosen Solution

You may want to mark this thread as 'Solved' anyway. Thank you.