Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why Firefox cannot load pictures?

  • 3 replies
  • 1 has this problem
  • 14 views
  • Last reply by cor-el

more options

Firefox does not load pictures when opened as jpgs in new tab, for example when I click on a thumb to enlarge in new tab, no matter of the image size, I get the message: "Image {{image adress}} cannot be shown, because it contains errors", which is translation from the error in my language I use firefox with.

I used reset to default settings, it did not work, I have displaying images enabled in settings, I cleared my cookies and cache, nothing helped.

And this is not the first time, I expirienced this on multiple computers with various operating systems.

All Replies (3)

more options

Please update to Firefox 34 to see if this persists.

Please also check the default codec of the webpage. (View > Character Encoding)

more options

guigs2 said

Please update to Firefox 34 to see if this persists. Please also check the default codec of the webpage. (View > Character Encoding)

I have the latest version. And the problem is now even more frustrating. I can see the image loading, but when it loads to bottom end it becomes greay error screen.

Clearing cookies and cache does not help, I have ckecked every possible option in preferances.

I don't care, I switch to Opera.

more options

"Image {{image address}} cannot be shown, because it contains errors" is a placeholder that Firefox displays when loading the real image from the server.

If images aren't loaded then they are blocked somehow.

Did you check that your security software isn't blocking the images if the settings in Firefox are correct?

You can open the Web Console (Firefox/Tools > Web Developer). Check on the Network tab if any content is blocked and has a file size 0 (zero).


If images are missing then check that you do not block images from some domains. Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"

Check "Tools > Page Info > Media" for blocked images

  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

See also: