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My keyboard loses functionality when I try to leave comments on Facebook. Delete, backspace, apostrophe and cut, copy and paste are disabled.

  • 2 replies
  • 4 have this problem
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  • Last reply by FredMcD
  • Solved

My keyboard loses functionality when I try to leave comments on Facebook.

Delete, backspace, apostrophe and cut, copy and paste are disabled. This only happens in comments, no functionality is lost in messaging or status updates.

I have disabled all my add-ons and restarted Firefox and the issue persists. I have updated add-ons, restarted Firefox and the issue persists.

I have updated Firefox and that made no difference.

I have cleared cookies and cache and still no luck.

SOLUTION: I disabled the Grammarly Lite add-on and this seems to have resolved the issue.

I have informed Facebook of the issue. I cannot find any information about this problem in Facebook's troubleshooting.

I cannot replicate this issue in Internet Explorer. All the functions work fine.

I have the same issue on a different device that runs Windows 7 Starter and on a laptop that runs Windows 8.1.

My keyboard loses functionality when I try to leave comments on Facebook. Delete, backspace, apostrophe and cut, copy and paste are disabled. This only happens in comments, no functionality is lost in messaging or status updates. I have disabled all my add-ons and restarted Firefox and the issue persists. I have updated add-ons, restarted Firefox and the issue persists. I have updated Firefox and that made no difference. I have cleared cookies and cache and still no luck. SOLUTION: I disabled the Grammarly Lite add-on and this seems to have resolved the issue. I have informed Facebook of the issue. I cannot find any information about this problem in Facebook's troubleshooting. I cannot replicate this issue in Internet Explorer. All the functions work fine. I have the same issue on a different device that runs Windows 7 Starter and on a laptop that runs Windows 8.1.

Modified by oysterchick

Chosen solution

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 15.0 r0 Shockwave Flash 11.5 r502

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v15.0.0. 239 http://get.adobe.com/flashplayer/

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All Replies (2)

Hello oysterchick, see a similar report :

https://addons.mozilla.org/en-us/firefox/addon/grammarly/reviews/587040/

thank you

Chosen Solution

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 15.0 r0 Shockwave Flash 11.5 r502

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v15.0.0. 239 http://get.adobe.com/flashplayer/