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Everything on sync work except passwords ( all items are selected to sync). Need help

Posted

Got new laptop (window 7) and logged into Firefox sync account (33.1.1). Everything seems to work except passwords. I don't see any synced passwords on new PC. Tried multiple times disconnecting from sync account but still don't have any synced passwords.

Got new laptop (window 7) and logged into Firefox sync account (33.1.1). Everything seems to work except passwords. I don't see any synced passwords on new PC. Tried multiple times disconnecting from sync account but still don't have any synced passwords.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 15.0 r0
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.12
  • ActiveTouch General Plugin Container Version 105
  • Next Generation Java Plug-in 10.40.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Prizm Viewerâ„¢ Plugin
  • SiteAdvisor
  • 5.1.30214.0
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The plugin allows you to have a better experience with Microsoft Lync
  • Citrix ICA Client Plugin (Win32)
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0

More Information

deadrat 3 solutions 63 answers

Hi pindchhapar, Sorry about this issue you are facing. Have you checked whether you have chose to sync the passwords on your first device.

If other items are able to sync, the most likely possibility is that there are no passwords to sync and that could be because you chose not to sync the password on your previous device.

Try disconnecting your primary device from sync and then add it and after that add this new laptop and see if fixes the issue.

Hi pindchhapar, Sorry about this issue you are facing. Have you checked whether you have chose to sync the passwords on your first device. If other items are able to sync, the most likely possibility is that there are no passwords to sync and that could be because you chose not to sync the password on your previous device. Try disconnecting your primary device from sync and then add it and after that add this new laptop and see if fixes the issue.

Modified by deadrat

the-edmeister
  • Top 25 Contributor
  • Moderator
5395 solutions 40094 answers

If you are using a Master Password, Sync won't synchronize your bookmarks passwords, at this time. A Bug was filed months ago and the Mozilla developers are working on fixing that "oversight" with the new version of Sync that came with Firefox 29 and later versions.

If you are using a Master Password, Sync won't synchronize your <strike>bookmarks</strike> passwords, at this time. A Bug was filed months ago and the Mozilla developers are working on fixing that "oversight" with the new version of Sync that came with Firefox 29 and later versions.

Modified by cor-el

Question owner

Hi there, thanks for quick reply. First computer (iMac) is selected to sync passwords and I have hundreds saved. I tried disconnecting and syncing both first and new laptop but still no success. Interestingly new password saved on new computer get synced back to first computer.

Hi there, thanks for quick reply. First computer (iMac) is selected to sync passwords and I have hundreds saved. I tried disconnecting and syncing both first and new laptop but still no success. Interestingly new password saved on new computer get synced back to first computer.
cor-el
  • Top 10 Contributor
  • Moderator
17425 solutions 157456 answers

You can check the about:sync-log page via the location/address bar to see if there are errors reported.

You can temporarily set the services.sync.log.appender.file.logOnSuccess pref to true on the about:config page to also get a log of a successful Sync. Do not forget to reset the services.sync.log.appender.file.logOnSuccess pref after you are done with testing.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

You can check the about:sync-log page via the location/address bar to see if there are errors reported. You can temporarily set the services.sync.log.appender.file.logOnSuccess pref to true on the <b>about:config</b> page to also get a log of a successful Sync. Do not forget to reset the services.sync.log.appender.file.logOnSuccess pref after you are done with testing. You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I'll be careful" to continue. *http://kb.mozillazine.org/about:config