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Home page is not changing , despite trying all the possible ways given in this support page.

  • 4 replies
  • 2 have this problem
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  • Last reply by FredMcD

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www.delta-homes.com/newtab/?type=nt&ts=1416997685&from=wpm11264&uid=ST500LM012XHN-M500MBB_S2RSJ9BC509619 . This link was set to my homepage by some application, but any of the methods are not able to change my home page. alsono option is available to remove the search providers (for the search bar).

www.delta-homes.com/newtab/?type=nt&ts=1416997685&from=wpm11264&uid=ST500LM012XHN-M500MBB_S2RSJ9BC509619 . This link was set to my homepage by some application, but any of the methods are not able to change my home page. alsono option is available to remove the search providers (for the search bar).

All Replies (4)

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Hello,

Did you download Firefox from the official Mozilla site? I am not sure if you intended to use the beta version, as your user agent is showing. Sometimes if you search on Google or any search provider, they sometimes have "Advertised links" which are sometimes Firefox bundles that have been slightly modified/shipped with malicious software.

If you did download from a different website and believe that to be the cause, you can report the link here:


Sometimes a problem with Firefox may be a result of malware installed on your computer that you may not be aware of. First check your home page settings to make sure nothing was appended (if there is a | followed by another link, that tells Firefox to open another tab with that link):

  • Tools (or New Fx Menu) > Options > General

Also check your add-ons for any suspicious extensions:

  • Tools (or New Fx Menu) > Add-ons > Extensions

Check your list of install programs in Windows - Control Panel > Programs and Features. Usually malware comes bundled with other applications, so if you sort by date and see several applications installed at the same day, it may be easier to find suspicious applications that way.

You can also check to see if your shortcut has been tampered with. Right click on your Firefox shortcut and select Properties. Check the target line under the Shortcut tab for any web pages after the "firefox.exe".

You can also try the Reset Firefox feature which can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information. Note: After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences. See the Reset Firefox -fix most problems article for more information.


You can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.


Did this fix your problems? If not, try posting in a forum specializing in malware removal:

Please report back to us!

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You can open the about:config page via the location/address bar and search for prefs that refer to delta-homes.com. You can reset user set (bold) prefs via the right-click context menu to the default value.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.


If you do not keep changes after a restart or otherwise have problems with preferences, see:

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Bookmark and use this; Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.