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Firefox crashes

Posted

I was trying out a full version of Avast Internet Security and at the end of the trial time, it began unloading the full version of the software. While it was in the process, it came to a point in which it asked to reboot the computer. I clicked yes. At this time, Firefox was in mid bootup and Firefox Browser has crashed every time since this event.

I have deleted Firefox several times and reloaded it and it still crashes. I did a virus scan and found not problems.

I was trying out a full version of Avast Internet Security and at the end of the trial time, it began unloading the full version of the software. While it was in the process, it came to a point in which it asked to reboot the computer. I clicked yes. At this time, Firefox was in mid bootup and Firefox Browser has crashed every time since this event. I have deleted Firefox several times and reloaded it and it still crashes. I did a virus scan and found not problems.

Additional System Details

Installed Plug-ins

Too Many Tabs is the only one i can remember.

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.65 Safari/537.36

More Information

Crash ID: bp-cb1d35e8-b0d1-4796-96a4-466322141119

Tyler Downer
  • Top 25 Contributor
  • Moderator
1538 solutions 10731 answers

Helpful Reply

Avast has been causing some major issues with Firefox recently, deleting user's Firefox add-ons, causing crashes, bugs, etc. I'd suggest you remove it and then use something better (and free) such as Microsoft Security Essentials.

Avast has been causing some major issues with Firefox recently, deleting user's Firefox add-ons, causing crashes, bugs, etc. I'd suggest you remove it and then use something better (and free) such as Microsoft Security Essentials.
FredMcD
  • Top 10 Contributor
4266 solutions 59814 answers

Chosen Solution

https://crash-stats.mozilla.com/report/index/cb1d35e8-b0d1-4796-96a4-466322141119 Signature fillInCell

Question owner

I ended up removing Avast completely and I installed AVG, did a full scan, removed a couple of adware objects and reinstalled Firefox. All is well now! Thanks for the help!

I ended up removing Avast completely and I installed AVG, did a full scan, removed a couple of adware objects and reinstalled Firefox. All is well now! Thanks for the help!