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data connection problem with mobistar carrier (belgium)

Wifi works. Data connection doesn't.

The sign "H" or "E" appears highlighted. I have tried with the android and iphone settings from mobistar belgium website and with every type of authentication. But it is unable to connect.

I will try with a sim card from another carrier and let you know.

In the meantime, does anybody know if there are any particular APN settings for mobistar.be?

Wifi works. Data connection doesn't. The sign "H" or "E" appears highlighted. I have tried with the android and iphone settings from mobistar belgium website and with every type of authentication. But it is unable to connect. I will try with a sim card from another carrier and let you know. In the meantime, does anybody know if there are any particular APN settings for mobistar.be?

Chosen solution

Hi yellowtrolley,

Thanks for reporting this issue. Please try the following APN settings which I found on this website nd make sure that your specific device supports the following frequencies:

  • GSM 900/1800 (2G GSM) net
  • W-CDMA 2100 (3G UTMS)

APN settings:

  • username: mobistar
  • password: mobistar
  • APN name: web.pro.be

You may also try this page if you need more specific settings.

Please let us know if this resolves your issue, or if you have any other questions about your Firefox OS device.

Thanks!! =)

- Ralph

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All Replies (2)

Chosen Solution

Hi yellowtrolley,

Thanks for reporting this issue. Please try the following APN settings which I found on this website nd make sure that your specific device supports the following frequencies:

  • GSM 900/1800 (2G GSM) net
  • W-CDMA 2100 (3G UTMS)

APN settings:

  • username: mobistar
  • password: mobistar
  • APN name: web.pro.be

You may also try this page if you need more specific settings.

Please let us know if this resolves your issue, or if you have any other questions about your Firefox OS device.

Thanks!! =)

- Ralph

Thanks a lot Ralph. It works with: APN: web.pro.be username: mobistar password: mobistar Authentication: not defined