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The ' usage' app showing incorrect data usage.

Posted

The amount of data used shown in usage app is incorrect when i checked the actual amount used with carrier. Sometimes its much larger and sonetimes much smaller than actual amount used.

The amount of data used shown in usage app is incorrect when i checked the actual amount used with carrier. Sometimes its much larger and sonetimes much smaller than actual amount used.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Mobile; rv:28.1) Gecko/28.1 Firefox/28.1

More Information

Andrew
  • Moderator
321 solutions 4041 answers

Thanks for the report. You may want to report this to our developers at https://bugzilla.mozilla.org. Please post back once you have reported the bug.

Thanks for the report. You may want to report this to our developers at https://bugzilla.mozilla.org. Please post back once you have reported the bug.
Ralph Daub
  • Locale Leader
158 solutions 1182 answers

Hello,

I understand that you are having problems with the cost control application in your Firefox OS device. In order to better understand and investigate on the issue that you are encountering, please reply to this message with the following information:

  • What is the model of your phone?
  • What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
  • Please provide the exact steps to reproduce the issue you are encountering.
  • Who is your current cell phone carrier?
  • How often do you encounter this issue?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this. Thank you for your help and we look forward to hearing from you!

- Ralph

Hello, I understand that you are having problems with the cost control application in your Firefox OS device. In order to better understand and investigate on the issue that you are encountering, please reply to this message with the following information: * What is the model of your phone? * What is the OS version and Build ID found in the Device Information page? Please visit [http://mzl.la/Gzz6Kp this link] if you need help finding the Build ID of your phone. * Please provide the exact steps to reproduce the issue you are encountering. * Who is your current cell phone carrier? * How often do you encounter this issue? Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this. Thank you for your help and we look forward to hearing from you! - Ralph