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My sent box has disappeared from view

  • 9 replies
  • 2 have this problem
  • 1317 views
  • Last reply by temmott

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Down the left hand side the inbox; deleted; outbox are all there, but the sent box has suddenly gone

Chosen solution

Please coonfirm you have this setting: View > Folders > All or Menu Icon > Folders > All

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All Replies (9)

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This hardly applies to Firefox, which is a browser. It would apply to Thunderbird or SeaMonkey.

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I was in the Thunderbird help location and presumed any answers would apply to Thunderbird! The sent box has been in position ever since I started using Thunderbird some ten years ago. Why has it suddenly vanished and how can it be retrieved?

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http://kb.mozillazine.org/Empty_folders There is advice about missing folders on this page as well as empty ones.

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moving this to the Thunderbird queue

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I am unable to find where the profile your mention is situated. I have been able to find the sent box, complete with its contents that are all up to date - so it is still working somewhere. 'Once found how do I get it to stay in its previous position under inbox/outbox/deleted' - incidentally drafts has gone as well - no idea where that is!

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Chosen Solution

Please coonfirm you have this setting: View > Folders > All or Menu Icon > Folders > All

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Yes, going in to "view" - "folders" - the "all" button is clicked. I have tried unclicking this and then re-instating it, but no joy.

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Is this a Pop mail account using it's own set of folders? Is it a Pop mail account set up to use Global Inbox (Local folders)?

If IMAP mail account, then check to see if you need to subscribe to see those folders.

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Thank you for taking time to respond to my question. Somehow the sent box has reappeared along with 7 other inboxes and the drafts folder! I really dont know what I did, but I had been right clicking on my email address at the top. I had actually tried this before - without success. Thanking you for your help.