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From and/or subject don't match msg body

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Hello all. Two weeks ago I posted this problem under a different head, but got no replies, so let me try again as it is messing up maybe 5% of my email.

Every morning I collect email--from 40 to 70 messages, many forwarded from Gmail--and message filtering usually works efficiently to transfer from Inbox to folders. But somewhere along the line, 1 to 3 emails get muddled together: the from and/or subject don't match the text, and sometimes the displayed text includes the Msg Source, including text, from some other, unrelated email.

I've been using FF and TB for more than 10 years now, and believe this kind of email muddling dates only to the last couple months. I use the latest Thunderbird under Windows 7 on a Dell desktop. I have 4 hopefully innocent addons. Of course I can send screenshots and forward the message source for analysis.

Hoping this time to attract attention to the problem! Thanks!

Hello all. Two weeks ago I posted this problem under a different head, but got no replies, so let me try again as it is messing up maybe 5% of my email. Every morning I collect email--from 40 to 70 messages, many forwarded from Gmail--and message filtering usually works efficiently to transfer from Inbox to folders. But somewhere along the line, 1 to 3 emails get muddled together: the from and/or subject don't match the text, and sometimes the displayed text includes the Msg Source, including text, from some other, unrelated email. I've been using FF and TB for more than 10 years now, and believe this kind of email muddling dates only to the last couple months. I use the latest Thunderbird under Windows 7 on a Dell desktop. I have 4 hopefully innocent addons. Of course I can send screenshots and forward the message source for analysis. Hoping this time to attract attention to the problem! Thanks!

Modified by almagary

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All Replies (3)

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This is an indication of file corruption. Lack of maintenance on your email folders is the usual cause of this. You can try to repair the file tables and see if that helps. Be prepared to lose messages if the corruption is too bad.

Right click the problem folder. Select Properties and then Repair Folder.

Then read this article about best practices to help prevent this in the future.

http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

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I think that worked. I'll try to keep my inbox cleaner according to the advice at "Keep It Working." Thanks!

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Chosen Solution

Great. Please mark this as solved if you are satisfied.