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esr desktop authority

  • 4 replies
  • 1 has this problem
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  • Last reply by jason.drew

jason.drew
jason.drew
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We use ScriptLogic / Desktop Authority in our domain, as well as Firefox 31.1.0esr. Desktop Authority cannot set the home page of the esr version, but does so fine in the later, commercial release version(s). Is there anything that can help shed some light for Dell support on this? We would like to offer the browser for use, but are bound to this version.

We use ScriptLogic / Desktop Authority in our domain, as well as Firefox 31.1.0esr. Desktop Authority cannot set the home page of the esr version, but does so fine in the later, commercial release version(s). Is there anything that can help shed some light for Dell support on this? We would like to offer the browser for use, but are bound to this version.

Chosen solution

This is resolved. There is a missing registry key missing in the esr version that is required by Desktop Authority. Otherwise, DA sees it as though Firefox is not installed. The key is:


[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox] "CurrentVersion"=hex(2):33,00,31,00,2e,00,31,00,2e,00,30,00,20,00,45,00,53,00,\ 

 52,00,20,00,28,00,78,00,38,00,36,00,2d,00,55,00,53,00,29,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\31.1.0 ESR (x86 en-US)] @="31.1.0 ESR (x86 en-US)" "ESR"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\31.1.0 ESR (x86 en-US)\Main] "Install Directory"="C:\\Program Files (x86)\\Mozilla Firefox" "PathToExe"="C:\\Program Files (x86)\\Mozilla Firefox\\firefox.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\31.1.0 ESR (x86 en-US)\Uninstall] "Description"="Mozilla Firefox 31.1.0 ESR (x86 en-US)"

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All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I haven't used this tool, but I imagine that it is creating or modifying files on disk. Settings can be stored in:

  • user profile folder (harder to find due to semi-random naming)
    • prefs.js - edited by Firefox during user session
    • user.js - read at Firefox startup, overrides prefs.js

Does ESR install with a different program folder name than the regular version? Usually it's:

64-bit: C:\Program Files (x86)\Mozilla Firefox 32-bit: C:\Program Files\Mozilla Firefox

jason.drew
jason.drew Question owner
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Thanks for the reply. Desktop Authority drops its own .cfg into the application directory when the policy for Firefox is applied. With the ESR version the policy is being skipped for Firefox. It is being applied to other applications (IE, etc.) but not esr version. Online downloaded version takes the policy fine.

Thanks.....

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I'm not sure how it checks for the presence of Firefox. If the installation folder is named the same, perhaps the problem is differently named registry keys? I don't have a test system to compare, unfortunately. Does Desktop Authority use templates that you could view in plain text for clues?

jason.drew
jason.drew Question owner
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Chosen Solution

This is resolved. There is a missing registry key missing in the esr version that is required by Desktop Authority. Otherwise, DA sees it as though Firefox is not installed. The key is:


[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox] "CurrentVersion"=hex(2):33,00,31,00,2e,00,31,00,2e,00,30,00,20,00,45,00,53,00,\ 

 52,00,20,00,28,00,78,00,38,00,36,00,2d,00,55,00,53,00,29,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\31.1.0 ESR (x86 en-US)] @="31.1.0 ESR (x86 en-US)" "ESR"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\31.1.0 ESR (x86 en-US)\Main] "Install Directory"="C:\\Program Files (x86)\\Mozilla Firefox" "PathToExe"="C:\\Program Files (x86)\\Mozilla Firefox\\firefox.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\31.1.0 ESR (x86 en-US)\Uninstall] "Description"="Mozilla Firefox 31.1.0 ESR (x86 en-US)"