Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was closed and archived. Please ask a new question if you need help.
Locked Archived

Syncing with Outlook Web Access

josephejones

I recently installed Thunderbird to access my work e-mail, which uses Outlook Web Access. When I move a message from the inbox to a folder in Thunderbird, it remains in the inbox in Outlook. How can I fix this?

I recently installed Thunderbird to access my work e-mail, which uses Outlook Web Access. When I move a message from the inbox to a folder in Thunderbird, it remains in the inbox in Outlook. How can I fix this?

All Replies (1)

Please do not open multiple threads for the same problem. Continue at https://support.mozilla.org/en-US/questions/1022717