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I have an Error code: sec_error_untrusted_cert when I try to access my school secure website

  • 2 replies
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  • Last reply by regba123

regba123
regba123
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I have an Error code: sec_error_untrusted_cert when I try to access my school secure website https://my.saintleo.edu/. I run Firefox 32.0. When I have this error, it won't even let me add the exception, because it is "greyed out." Please I need some help. Thank you

I have an Error code: sec_error_untrusted_cert when I try to access my school secure website https://my.saintleo.edu/. I run Firefox 32.0. When I have this error, it won't even let me add the exception, because it is "greyed out." Please I need some help. Thank you

Chosen solution

hello regba123, can you try to reset the cert8.db file in your profile folder like it is described at "This Connection is Untrusted" error message appears - What to do?

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philipp
philipp
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Chosen Solution

hello regba123, can you try to reset the cert8.db file in your profile folder like it is described at "This Connection is Untrusted" error message appears - What to do?

regba123
regba123 Question owner
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Thank you it worked great.