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Since installation of 32.0, my contact list does not show in alphabetic order. Appears to be in date, then alpha by name. Why?

Posted

Currently running Version 32.0. Since this was installed, my Contact List is not displayed in alphabetical sequence. Instead the contact seem to be displayed by Activity date and/or time, then by name sequence. Example, I had a 25 contact list in jumbled sequence, when I changed a piece of dat and found the changed contact was now at the top of the list! I changed a contact which should appear above this on and it also went to the top of the list. In this manner, I got the entire list in order. I then saw an error on one and corrected that contact data. That then went to the top of the list!

If I can provide any other information, please let me know.

Currently running Version 32.0. Since this was installed, my Contact List is not displayed in alphabetical sequence. Instead the contact seem to be displayed by Activity date and/or time, then by name sequence. Example, I had a 25 contact list in jumbled sequence, when I changed a piece of dat and found the changed contact was now at the top of the list! I changed a contact which should appear above this on and it also went to the top of the list. In this manner, I got the entire list in order. I then saw an error on one and corrected that contact data. That then went to the top of the list! If I can provide any other information, please let me know.

Chosen solution

May I suggest reverting to a previous version and adopting a more conservative upgrades approach?

In Windows Thunderbird updates are automatic by default. To avoid similar situations in the future, you could change that and decide to have a more conservative approach to upgrades.

Before trying anything, make a backup of your current Thunderbird profile.

You can uninstall the current Thunderbird version via Control Panel > Programs and Features and reinstall a previous version, download it from here:

Click on the type for your OS. eg: If using Windows select 'win32' then select the language eg: en-GB = English british then download the .exe file

You can customize automatic updates behavior, however, it's under Tools > Options > Advanced > Update.

My suggestion would be to set it to Check for updates, but let me choose whether to install them., specially if you depend on email for critical / important business or personal matters.

Read this answer in context 0
sfhowes
  • Top 10 Contributor
1363 solutions 6456 answers

I already explained that this is a bug that will be fixed in the next release of TB (or, you can install Earlybird, TB 34).

I [https://support.mozilla.org/en-US/questions/1017654 already explained] that this is a bug that will be fixed in the next release of TB (or, you can install Earlybird, TB 34).
Fabián Rodríguez 70 solutions 557 answers

Chosen Solution

May I suggest reverting to a previous version and adopting a more conservative upgrades approach?

In Windows Thunderbird updates are automatic by default. To avoid similar situations in the future, you could change that and decide to have a more conservative approach to upgrades.

Before trying anything, make a backup of your current Thunderbird profile.

You can uninstall the current Thunderbird version via Control Panel > Programs and Features and reinstall a previous version, download it from here:

Click on the type for your OS. eg: If using Windows select 'win32' then select the language eg: en-GB = English british then download the .exe file

You can customize automatic updates behavior, however, it's under Tools > Options > Advanced > Update.

My suggestion would be to set it to Check for updates, but let me choose whether to install them., specially if you depend on email for critical / important business or personal matters.

May I suggest reverting to a previous version and adopting a more conservative upgrades approach? In Windows Thunderbird updates are automatic by default. To avoid similar situations in the future, you could change that and decide to have a more conservative approach to upgrades. Before trying anything, [https://support.mozilla.org/en-US/kb/profiles-tb#w_backing-up-a-profile make a backup of your current Thunderbird profile]. You can uninstall the current Thunderbird version via '''Control Panel > Programs and Features''' and reinstall a previous version, download it from here: * [http://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/31.0/ Version 31.0] * [http://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/24.8.0/ Version 24.8] Click on the type for your OS. eg: If using Windows select 'win32' then select the language eg: en-GB = English british then download the .exe file You can [https://support.mozilla.org/en-US/kb/configuration-options-updates?esab=a&s=automatic+updates&r=1&as=s customize automatic updates behavior], however, it's under '''Tools > Options > Advanced > Update'''. My suggestion would be to set it to '''Check for updates, but let me choose whether to install them.''', specially if you depend on email for critical / important business or personal matters.