Folders I create in Thunderbird don't show outside of Thunderbird (on the web client for my e-mails)
Hi,
This is my first post because I can usually find support by using google but I cannot see any advice on this.
Lets say I create a folder and call it "eShops" in Thunderbird, I set up a rule so every email I get from online shops about their promotions go into that folder, so they don't distract from the important e-mails but I can view them later if I wish.
When I then log in to my outlook account through their web client or if I check on my phone (which is where I mainly go through e-mails) the folders I created in Tbird, do not show on my phone or webclient of the e-mail provider.
I have tried logging in and out of my web client and Tbird but the folders do not update, they stay in Tbird but do not show in the web client or on my phone which means I cannot read the organised messages except when I home on Tbird.
I appreciate your response.
Chosen solution
When your problem has been fixed, please mark the thread as 'Solved'. Thank you. Having a full backup of your profile folder is highly recommended in any case.
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What is your account type for Thunderbird - POP or IMAP?
For Outlook (Hotmail) it is set as POP.
With POP any folders you create are only local on your computer. If you want to access folders other than Inbox on the server you'd need to create an IMAP account. http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account
Thank you that is perfect! I managed to create an iMAP account without backing up my POP folders so I could drag everything over.
Chosen Solution
When your problem has been fixed, please mark the thread as 'Solved'. Thank you. Having a full backup of your profile folder is highly recommended in any case.
Thank you very much, my concern there was because I could not download it via the addon library though Thunderbird itself.