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ZTE Open C doesn't have root access after running unlock tool

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  • Last reply by lukibeni

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I've ordered a ZTE Open C from Ebay from UK, and I wanted to unlock the bootloader. I followed the instructions from here (http://en.comebuy.com/developer-firefox-os-open-c.html), installed the EU version (I've ordered the phone from Hungary), but if I boot into recovery mode, I still see that the recovery version is 0B04, however it should be 0B06, and the phone isn't rooted due to this (adb shell getprop ro.secure) command (it's said 0, and as far as I know, it means it doesn't rooted). I want to use android on the device, but now, I even can't install neither the kitkat nor the firefox rom (it said verifivation error) Could you help me how to install Kitkat on device with gapps?

I've ordered a ZTE Open C from Ebay from UK, and I wanted to unlock the bootloader. I followed the instructions from here (http://en.comebuy.com/developer-firefox-os-open-c.html), installed the EU version (I've ordered the phone from Hungary), but if I boot into recovery mode, I still see that the recovery version is 0B04, however it should be 0B06, and the phone isn't rooted due to this (adb shell getprop ro.secure) command (it's said 0, and as far as I know, it means it doesn't rooted). I want to use android on the device, but now, I even can't install neither the kitkat nor the firefox rom (it said verifivation error) Could you help me how to install Kitkat on device with gapps?

Chosen solution

Hi Lukibeni,

I understand that you tried to update your ZTE Open C from Ebay using the image provided on the Comebuy page, but that the update appears to have been unsuccessful.

I would suggest attempting to download your image again, and go through the update process one more time.

If the issue persists, you will need to contact ZTE for additional support. ZTE is the OEM (Original Equipment Manufacturer) who created the device-specific build and update tools.

Please let us know if the update process works the second time around.

Thanks,

- Ralph

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Chosen Solution

Hi Lukibeni,

I understand that you tried to update your ZTE Open C from Ebay using the image provided on the Comebuy page, but that the update appears to have been unsuccessful.

I would suggest attempting to download your image again, and go through the update process one more time.

If the issue persists, you will need to contact ZTE for additional support. ZTE is the OEM (Original Equipment Manufacturer) who created the device-specific build and update tools.

Please let us know if the update process works the second time around.

Thanks,

- Ralph

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Thanks for helping! I made the process second time, but I don't know if this helps, or not. I still see 0B04 in the recovery menu, however now I can use fastboot. Marked as solved....