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Firefox crashes

  • 1 reply
  • 1 has this problem
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  • Last reply by nhpeacenik

nhpeacenik
nhpeacenik
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Today, Firefox crashed and I saw the mozilla troubleshooting message. I selected the option to restart firefox and got the mozalla troubleshooting box again. I repeated this several times with the same results. I do not want to "restore to factory settings" because I want to keep my history, cookies, etc. It doesn't restart in safe mode from terminal and I am using Chromium to send this message. My operating system is Ubuntu . I'm not sure I'm including the crash information automatically (or doing it correctly), so I pasted the contents of the latest crash log in the box below; it consists of a crash ID, and I hope that's what you need to figure this out. Thanks!

Today, Firefox crashed and I saw the mozilla troubleshooting message. I selected the option to restart firefox and got the mozalla troubleshooting box again. I repeated this several times with the same results. I do not want to "restore to factory settings" because I want to keep my history, cookies, etc. It doesn't restart in safe mode from terminal and I am using Chromium to send this message. My operating system is Ubuntu . I'm not sure I'm including the crash information automatically (or doing it correctly), so I pasted the contents of the latest crash log in the box below; it consists of a crash ID, and I hope that's what you need to figure this out. Thanks!

Chosen solution

After re-booting, I got a more coherent message box when I started Firefox, that allowed me to successfully start Firefox in safe mode. I closed all saved windows and restarted. Firefox now worked. I'm relieved not to have to lose all my private data, but this kind of scare really shouldn't be happening.

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nhpeacenik
nhpeacenik Question owner
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Chosen Solution

After re-booting, I got a more coherent message box when I started Firefox, that allowed me to successfully start Firefox in safe mode. I closed all saved windows and restarted. Firefox now worked. I'm relieved not to have to lose all my private data, but this kind of scare really shouldn't be happening.