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Inbox does not display messages. I can highlight a message and click on it and it comes up in preview pane.

  • 7 replies
  • 2 have this problem
  • 15 views
  • Last reply by RDun

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I open TB and new messages download into inbox. the inbox pane does not show any messages but if I hover the cursor over the pane it highlights a message and when I click on it the message opens in the preview pane. How do I get the messages to show up again in the inbox. Thanks

I open TB and new messages download into inbox. the inbox pane does not show any messages but if I hover the cursor over the pane it highlights a message and when I click on it the message opens in the preview pane. How do I get the messages to show up again in the inbox. Thanks

Chosen solution

I used the mozbackup program and after several tries I finally got everything back to normal. I ended up deleting the inbox .msf file and re-opening TB to rebuild index. Thanks for all of your suggestions it was appreciated.

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All Replies (7)

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do you have any customizations in a userChrome.CSS file?

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nothing that I know of. TB was working fine one day then the next it did this.

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The only thing I can think of is a theme. restart with add-ons disabled from the help menu and see if your list returns. That disables themes as well as add-ons.

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I have tried all of the re-start with add-ons disabled and re-start in safe mode and nothing seems to work. I am really atg a loss as to what to do. :(

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lets try forcing the issue.

It is the fact that is is only a single pane in the three pane view that has me. If nothing displayed then I would be happier.

open your profile folder by going to the troubleshooting information on the help menu and clicking the show folder button create a new folder called chrome open notepad and insert

treechildren:-moz-tree-cell-text(read)
{
color: #D50000 !important
} 

Save the file in the new chrome folder as userChrome.css


That forces read mail to be a rather ugly red color. I am looking for answers, perhaps if this also does not work we need to look as something like corrupt font files.

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Chosen Solution

I used the mozbackup program and after several tries I finally got everything back to normal. I ended up deleting the inbox .msf file and re-opening TB to rebuild index. Thanks for all of your suggestions it was appreciated.