Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get PDF files to view correctly?

more options

I am using Firefox 31.0 on Windows XP and Windows 7 computers and I noticed when opening PDF files in Firefox the file often appears blank, or missing many elements. Zooming in and back out usually fixes this, but if I reload the page I get the same partial display again.

I am using Firefox 31.0 on Windows XP and Windows 7 computers and I noticed when opening PDF files in Firefox the file often appears blank, or missing many elements. Zooming in and back out usually fixes this, but if I reload the page I get the same partial display again.

All Replies (1)

more options

Hello,

In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:

  1. Go to Tools > Options (or Firefox > Options).
  2. In the Options window, select the Applications tab.
  3. In the Search field, type PDF. You should find Portable Document Format (PDF).
  4. On the right handside you should find an Action column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose Preview in Firefox.

Did this fix your problems? Please report back to us!

Thank you.