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Why my Firefox not updating automatically? Everytime I have to manually update it from Menu>Help>About Firefox. This is not happening untill it update to 32.0b1

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It is not auto updating I setup it to Automatically update but it doesn't updating. I try reinstalling, reset and others but none of this works. Someone please help.. I also install troubleshooter. When I try it manually it works but sometime on checking it crashes. It crash history is: Report ID Date Submitted c5a71d27-de4b-430e-b0ea-5ee9a0556bd5 7/30/2014 6:01 PM bp-5e4ef6cd-2023-4051-85df-76f272140729 7/29/2014 1:03 PM 605954f5-c7d6-4cab-9c65-79abf234a4b9 7/25/2014 8:17 PM 8b59a90d-cc25-47d2-8787-5c08d87dfd30 7/24/2014 11:23 AM 36eb7eee-2835-4ff5-b1b6-d482baa58c66 7/21/2014 9:58 PM 4a6ca21f-1582-4828-96b9-456ee0772c1c 7/21/2014 9:57 PM f1993bc0-d8c9-4a0e-8531-abab46035a4c 7/21/2014 9:57 PM 52040d8b-639c-4201-9cf0-8214a3543475 7/21/2014 8:34 PM bp-38b2eb48-49eb-40f4-aa5e-3a6832140721 7/21/2014 2:32 PM 766e9c40-65ee-408b-9a68-990ef2f5de46 7/20/2014 8:08 PM 24165a78-e97b-435c-8f3f-90c7ddad170a 7/20/2014 8:01 PM 206f165d-7e4e-4f0c-95e0-7689b9aa9007 7/20/2014 8:01 PM 0462857b-933e-4155-94b2-fda4969ce735 7/20/2014 7:59 PM 4741365f-7453-41eb-9ae1-82fc3cff680c 7/20/2014 7:59 PM f0f2923d-3924-4f76-b695-1b62e80118ea 7/20/2014 6:46 PM 3fbde27b-ca12-4a2e-9f56-a92558413b68 7/20/2014 6:44 PM eb5f968e-6de3-4245-9c28-3b47b783c9df 7/20/2014 6:38 PM d4625161-c011-4e8f-9797-51615c4c6248 7/20/2014 6:36 PM 00925710-8b16-45ed-9a33-5760e767e902 7/20/2014 6:36 PM a4cd0cdb-f250-44e8-9a6f-96431e581d08 7/15/2014 12:43 PM 21e47809-0f1a-40a2-bd42-21fe515c473e 7/15/2014 12:11 PM 97a9e86c-294e-4cd7-9b75-798529e5587d 7/11/2014 11:53 AM a5b3d6d4-e124-4519-85fe-2df337d425e0 7/11/2014 11:12 AM 57cec7d9-8b64-4652-9cab-8716d6670e68 7/7/2014 12:21 PM a2a742eb-3cd7-48e4-907b-258fa82cdf34 6/24/2014 7:40 PM f2333921-f399-4730-b8ec-c6db86798947 6/20/2014 2:29 PM

It is not auto updating I setup it to Automatically update but it doesn't updating. I try reinstalling, reset and others but none of this works. Someone please help.. I also install troubleshooter. When I try it manually it works but sometime on checking it crashes. It crash history is: Report ID Date Submitted c5a71d27-de4b-430e-b0ea-5ee9a0556bd5 7/30/2014 6:01 PM bp-5e4ef6cd-2023-4051-85df-76f272140729 7/29/2014 1:03 PM 605954f5-c7d6-4cab-9c65-79abf234a4b9 7/25/2014 8:17 PM 8b59a90d-cc25-47d2-8787-5c08d87dfd30 7/24/2014 11:23 AM 36eb7eee-2835-4ff5-b1b6-d482baa58c66 7/21/2014 9:58 PM 4a6ca21f-1582-4828-96b9-456ee0772c1c 7/21/2014 9:57 PM f1993bc0-d8c9-4a0e-8531-abab46035a4c 7/21/2014 9:57 PM 52040d8b-639c-4201-9cf0-8214a3543475 7/21/2014 8:34 PM bp-38b2eb48-49eb-40f4-aa5e-3a6832140721 7/21/2014 2:32 PM 766e9c40-65ee-408b-9a68-990ef2f5de46 7/20/2014 8:08 PM 24165a78-e97b-435c-8f3f-90c7ddad170a 7/20/2014 8:01 PM 206f165d-7e4e-4f0c-95e0-7689b9aa9007 7/20/2014 8:01 PM 0462857b-933e-4155-94b2-fda4969ce735 7/20/2014 7:59 PM 4741365f-7453-41eb-9ae1-82fc3cff680c 7/20/2014 7:59 PM f0f2923d-3924-4f76-b695-1b62e80118ea 7/20/2014 6:46 PM 3fbde27b-ca12-4a2e-9f56-a92558413b68 7/20/2014 6:44 PM eb5f968e-6de3-4245-9c28-3b47b783c9df 7/20/2014 6:38 PM d4625161-c011-4e8f-9797-51615c4c6248 7/20/2014 6:36 PM 00925710-8b16-45ed-9a33-5760e767e902 7/20/2014 6:36 PM a4cd0cdb-f250-44e8-9a6f-96431e581d08 7/15/2014 12:43 PM 21e47809-0f1a-40a2-bd42-21fe515c473e 7/15/2014 12:11 PM 97a9e86c-294e-4cd7-9b75-798529e5587d 7/11/2014 11:53 AM a5b3d6d4-e124-4519-85fe-2df337d425e0 7/11/2014 11:12 AM 57cec7d9-8b64-4652-9cab-8716d6670e68 7/7/2014 12:21 PM a2a742eb-3cd7-48e4-907b-258fa82cdf34 6/24/2014 7:40 PM f2333921-f399-4730-b8ec-c6db86798947 6/20/2014 2:29 PM

Chosen solution

Happens in 31 : js::NewProxyObject(JSContext*, js::BaseProxyHandler*, JS::Handle<JS::Value>, JSObject*, JSObject*, js::ProxyOptions const&)

Happens in 30: js::HeapSlot::post(JSObject*, js::HeapSlot::Kind, unsigned int, JS::Value const&)

Hi Sourjobraato Banerjee, First, I noticed that you were answering alot of questions in the forum, for that thank you! First for the updates issue, check to make sure the antivirus is configured to download updates to Firefox (I noticed you had avast! installed)

The crash signatures that had links in your question are what I looked at first. Currently there is no bug associated with the signature, but it is a top crasher in version 32. So hear is what we can do: There are two resources I use while troubleshooting crashes:

  1. irc #crashkill
  2. trying it in safe mode to make sure that it is not caused by an add on.
  3. Gathering a stacktrace for crashes: https://developer.mozilla.org/en-US/d.../How_to_get_a_stacktrace_for_a_bug_report
  4. Test Cases and Regression windows: MDN workflow for triaging crashes

Regression window looks like its 31-32 for the heap signature. However I do not know when it started. regression testing

Does it update from the about:firefox page from the help window, and if there are more signatures please submit the other crashes for further investigation. Looking forward to troubleshooting with you!

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 14.0 r0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • Macromedia Authorware Web Player Netscape plug-in, version 2004

Application

  • Firefox 32.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:32.0) Gecko/20100101 Firefox/32.0
  • Support URL: https://support.mozilla.org/1/firefox/32.0/WINNT/en-US/

Extensions

  • avast! Online Security 9.0.2021.112 (wrc@avast.com)
  • Flagfox 5.0.5 ({1018e4d6-728f-4b20-ad56-37578a4de76b})
  • IDM CC 7.3.80 (mozilla_cc@internetdownloadmanager.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Weather Now 1.0.5 (a000b6@wips.com)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
  • adapterDescription2:
  • adapterDeviceID: 0x2562
  • adapterDeviceID2:
  • adapterDrivers: ialmrnt5
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 6-21-2005
  • driverDate2:
  • driverVersion: 6.14.10.4342
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.blockautorefresh: True
  • accessibility.browsewithcaret: True
  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.cache.memory.capacity: 16000
  • browser.display.show_image_placeholders: True
  • browser.display.use_system_colors: True
  • browser.places.smartBookmarksVersion: 7
  • browser.privatebrowsing.autostart: True
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140728123914
  • browser.startup.homepage: https://www.google.co.in/
  • browser.startup.homepage_override.buildID: 20140728123914
  • browser.startup.homepage_override.mstone: 32.0
  • browser.tabs.closeWindowWithLastTab: False
  • browser.tabs.loadInBackground: False
  • browser.urlbar.autocomplete.enabled: True
  • browser.urlbar.autofill: True
  • browser.urlbar.maxRichResults: 15
  • dom.disable_window_status_change: True
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 32.0
  • font.internaluseonly.changed: True
  • font.name.serif.x-western: Comic Sans MS
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d10: 3
  • gfx.blacklist.layers.direct3d10-1: 3
  • gfx.blacklist.layers.direct3d11: 3
  • gfx.blacklist.layers.direct3d9: 3
  • gfx.blacklist.layers.opengl: 3
  • gfx.blacklist.stagefright: 3
  • gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
  • gfx.blacklist.webgl.angle: 3
  • gfx.blacklist.webgl.msaa: 3
  • gfx.blacklist.webgl.opengl: 3
  • network.cookie.prefsMigrated: True
  • network.http.max-connections: 48
  • network.http.max-connections-per-server: 16
  • network.http.max-persistent-connections-per-proxy: 16
  • network.http.max-persistent-connections-per-server: 8
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 8
  • network.http.proxy.pipelining: True
  • network.http.request.max-start-delay: 0
  • places.database.lastMaintenance: 1406705239
  • places.history.expiration.transient_current_max_pages: 13199
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.expose_full_path: True
  • plugin.importedState: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.default_personal_cert: Select Automatically
  • security.disable_button.openCertManager: False
  • security.disable_button.openDeviceManager: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1405694225

Misc

  • User JS: Yes
  • Accessibility: No
guigs 1072 solutions 11697 answers

Chosen Solution

Happens in 31 : js::NewProxyObject(JSContext*, js::BaseProxyHandler*, JS::Handle<JS::Value>, JSObject*, JSObject*, js::ProxyOptions const&)

Happens in 30: js::HeapSlot::post(JSObject*, js::HeapSlot::Kind, unsigned int, JS::Value const&)

Hi Sourjobraato Banerjee, First, I noticed that you were answering alot of questions in the forum, for that thank you! First for the updates issue, check to make sure the antivirus is configured to download updates to Firefox (I noticed you had avast! installed)

The crash signatures that had links in your question are what I looked at first. Currently there is no bug associated with the signature, but it is a top crasher in version 32. So hear is what we can do: There are two resources I use while troubleshooting crashes:

  1. irc #crashkill
  2. trying it in safe mode to make sure that it is not caused by an add on.
  3. Gathering a stacktrace for crashes: https://developer.mozilla.org/en-US/d.../How_to_get_a_stacktrace_for_a_bug_report
  4. Test Cases and Regression windows: MDN workflow for triaging crashes

Regression window looks like its 31-32 for the heap signature. However I do not know when it started. regression testing

Does it update from the about:firefox page from the help window, and if there are more signatures please submit the other crashes for further investigation. Looking forward to troubleshooting with you!

Happens in 31 : js::NewProxyObject(JSContext*, js::BaseProxyHandler*, JS::Handle<JS::Value>, JSObject*, JSObject*, js::ProxyOptions const&) Happens in 30: js::HeapSlot::post(JSObject*, js::HeapSlot::Kind, unsigned int, JS::Value const&) Hi Sourjobraato Banerjee, First, I noticed that you were answering alot of questions in the forum, for that thank you! First for the updates issue, check to make sure the antivirus is configured to download updates to Firefox (I noticed you had avast! installed) The crash signatures that had links in your question are what I looked at first. Currently there is no bug associated with the signature, but it is a top crasher in version 32. So hear is what we can do: There are two resources I use while troubleshooting crashes: # irc #crashkill # trying it in safe mode to make sure that it is not caused by an add on. #Gathering a stacktrace for crashes: [https://developer.mozilla.org/en-US/docs/How_to_get_a_stacktrace_for_a_bug_report] # Test Cases and Regression windows: [https://developer.mozilla.org/en-US/docs/Triaging_crash_bugs MDN workflow for triaging crashes] Regression window looks like its 31-32 for the heap signature. However I do not know when it started. [https://developer.mozilla.org/en-US/docs/Mozilla/Projects/Mozmill/How_to_do_regression_testing regression testing] Does it update from the about:firefox page from the help window, and if there are more signatures please submit the other crashes for further investigation. Looking forward to troubleshooting with you!