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How can I remove an email from a conversation thread?

  • 2 replies
  • 4 have this problem
  • 95 views
  • Last reply by PEBatson

PEBatson
PEBatson

Collaborators often use "Reply to" a prior message when beginning a new topic. This makes locating the new message difficult later, because in appears under an unrelated conversation thread. Is there a way to remove a message from an existing thread, so that it can become the first message in a new conversation?

Collaborators often use "Reply to" a prior message when beginning a new topic. This makes locating the new message difficult later, because in appears under an unrelated conversation thread. Is there a way to remove a message from an existing thread, so that it can become the first message in a new conversation?

All Replies (2)

PEBatson
PEBatson Question owner

Your help worked very well to append a message to an existing conversation thread. I simply added the message id of a conversation message to the "reply-to" and "Reference" section of the message to be moved to the thread. But deleting those sections in a message that is part of a thread does not move it from the thread into an unthreaded spot in the message list, where I can cause it to begin a new thread.

I think I do not understand the significance of some of the header information that your tool reveals.

PEBatson
PEBatson Question owner

Thank you for your tries. The obvious way forward for me is to enforce the use of threads properly by getting people to start a new topic instead of appending new topics onto old topics just because they do not want to retype an email address.