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Newbie Q: Trash is being automatically deleted every 7 days

  • 3 replies
  • 2 have this problem
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  • Last reply by christ1

mike5500
mike5500
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I'm running Thunderbird V24.6.0 with an IMAP email account hosted by "myhosting.com". Settings are Synchronization & Storage set with "Keep messages for this account on this computer", "Synchronize all messages locally regardless of age", and "Don't delete any messages". But any email in my trash that is over 7 days old is disappearing.

Thanks in advance.

I'm running Thunderbird V24.6.0 with an IMAP email account hosted by "myhosting.com". Settings are Synchronization & Storage set with "Keep messages for this account on this computer", "Synchronize all messages locally regardless of age", and "Don't delete any messages". But any email in my trash that is over 7 days old is disappearing. Thanks in advance.

Chosen solution

There may be different retention settings on the server. Check with your email provider.

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christ1
christ1
  • Top 25 Contributor
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Chosen Solution

There may be different retention settings on the server. Check with your email provider.

mike5500
mike5500 Question owner
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I figured out that I hit max capacity on my email account. So the provider was deleting "Trash". So I moved a bunch of my sent items to a local folder to free up space.

Is there a way to automatically move sent items older than 90 days (example) to local folder?

Thanks for your help!

christ1
christ1
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Typically you'd get a warning message from your email provider when you reach your quota.

I don't know of a way to automatically move messages based on age.