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Error message when attempting to send mail

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  • 1 has this problem
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  • Last reply by christ1

ERROR MESSAGE An error occurred while sending mail. The mail server responded: Banned - Please check your envelope from address. Please check the message recipient and try again.

Have been using Thunderbird with no problems until last week - internet provider is suggesting problem at our end rather than their server but I'm not sure...

Any clues?

ERROR MESSAGE An error occurred while sending mail. The mail server responded: Banned - Please check your envelope from address. Please check the message recipient and try again. Have been using Thunderbird with no problems until last week - internet provider is suggesting problem at our end rather than their server but I'm not sure... Any clues?

Chosen solution

The message is from the server. Your email provider should be able to tell why they have flagged you as 'Banned'.

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Chosen Solution

The message is from the server. Your email provider should be able to tell why they have flagged you as 'Banned'.