mail on the mail client not being downloaded. thunderbird looks for messages and say no msgs to download
I currently have 7 messages on my email client. Thunderbird is unable to download them, well it will eventually hours and hours and hours later. It says on the lower left corner checking for mail, then it says no messages to download. I am on the latest version of Thunderbird 24.6.0 on Windows machine. If I press Get Messages button it tells me 7 messages to download then never downloads them.
All Replies (2)
Below is the troubleshooting report. Just noticed that if I send an e-mail the mail stuck on the email server comes into thunderbird. I have turned off all Anti-Virus software.
Application Basics
Name: Thunderbird Version: 24.6.0 User Agent: Mozilla/5.0 (Windows NT 5.1; rv:24.0) Gecko/20100101 Thunderbird/24.6.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20140610001341 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, , (pop3) mail.apgarassociates.com:110, plain, passwordCleartext
OUTGOING: mail.apgarassociates.com:587, plain, passwordCleartext, true
Extensions
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 24.6.0
gfx.blacklist.direct2d: 3
gfx.blacklist.layers.direct3d10: 3
gfx.blacklist.layers.direct3d10-1: 3
gfx.blacklist.layers.direct3d9: 3
gfx.blacklist.layers.opengl: 3
gfx.blacklist.stagefright: 3
gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
gfx.blacklist.webgl.angle: 3
gfx.blacklist.webgl.msaa: 3
gfx.blacklist.webgl.opengl: 3
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: a5554d2b-1b5b-4bd3-be97-7bdd76b23a0
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1403096113
places.history.expiration.transient_current_max_pages: 26614
plugin.importedState: true
plugin.state.java: 0
plugin.state.npcidetect: 0
plugin.state.npdeployjava: 0
plugin.state.npdrmv: 0
plugin.state.npdsplay: 0
plugin.state.npezffpi: 0
plugin.state.npgeplugin: 0
plugin.state.npgoogleupdate: 0
plugin.state.nppdf: 0
plugin.state.npve3d: 0
plugin.state.npwmsdrm: 0
plugin.state.npwpf: 0
plugins.update.notifyUser: true
privacy.sanitize.timeSpan: 0
Graphics
Adapter Description: Mobile Intel(R) 965 Express Chipset Family
Vendor ID: 0x8086
Device ID: 0x2a02
Adapter RAM: Unknown
Adapter Drivers: igxprd32
Driver Version: 6.14.10.4831
Driver Date: 5-16-2007
WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
GPU Accelerated Windows: 0. Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
AzureCanvasBackend: skia
AzureFallbackCanvasBackend: cairo
AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.2
4.10.2
NSS
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS Util
3.15.4
3.15.4
NSS SSL
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS S/MIME
3.15.4 Basic ECC
3.15.4 Basic ECC
Modified by jlzee
just to be sure try windows safe mode
Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX