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I do not receive email from a user known to me. he is not in my block list and not in junk folder. what technique can I use to solve this problem?

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  • Last reply by Matt

Milt
Milt
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I have a known user that I have been sending/receiving email from him for several years. now, I do not receive any emails that he sends to me. if he uses my gmail account, the email gets forwarded to thunderbird, and I see the email with the gmail address in my inbox. His emails addressed to my sbcglobal address are not in my inbox, or in my junk folder. I do not have any block lists, but I use Spam Assassin. is there a technique to solve this problem? his is the only email address I am not receiving.

I have a known user that I have been sending/receiving email from him for several years. now, I do not receive any emails that he sends to me. if he uses my gmail account, the email gets forwarded to thunderbird, and I see the email with the gmail address in my inbox. His emails addressed to my sbcglobal address are not in my inbox, or in my junk folder. I do not have any block lists, but I use Spam Assassin. is there a technique to solve this problem? his is the only email address I am not receiving.

Chosen solution

log into your sbcglobal mail using your browser and see if they are putting it in a spam folder before Thunderbird ever get a chance to see it.

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Matt
Matt
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Chosen Solution

log into your sbcglobal mail using your browser and see if they are putting it in a spam folder before Thunderbird ever get a chance to see it.