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Repeated certificate violations during web searching

  • 1 reply
  • 1 has this problem
  • Last reply by philipp

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Previously I used my Windows XP Pro system for web surfing without problems. Along the way I picked up some malware problems. I ran numerous runs and several virus cleaners and eventually got error free detection runs and followed that with a reinstall of a fresh copy of Firefox. It didn't seem to help. I still get persistent flags raised of certificate violations. The Internet Explorer does not have the same problem. Any ideas are appreciated.

edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)

Modified by philipp

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hello, a possible solution depends on different factors:

  • what is the error code shown under technical details on the error page?

in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):

  • which issuer information does the certificate contain?

thank you!

"This Connection is Untrusted" error message appears - What to do