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I have a login problem with BT mailserver

Thunderbird Troubleshooting
Toad-Hall replied
OldBaptist
OldBaptist

Sometimes I can login to my BT Yahoo e-mail, other times not. Like this morning I often receive the following error message:

"Sending of password did not succeed. Mail server mail.btinternet.com responded: (#MBR1213) Please verify your account by going to https://login.yahoo.com"

BT say they do not support Thunderbird, so cannot help me much. Has anyone any clues as to what the issue might be?

Regards,

Alan

Sometimes I can login to my BT Yahoo e-mail, other times not. Like this morning I often receive the following error message: "Sending of password did not succeed. Mail server mail.btinternet.com responded: (#MBR1213) Please verify your account by going to https://login.yahoo.com" BT say they do not support Thunderbird, so cannot help me much. Has anyone any clues as to what the issue might be? Regards, Alan

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor

I use BT.

The Email link to be able to logon to your webmail is found at this link:

when you logon to webmail to change/update password, you need to logon by clicking on the 'Email' located far right link, which should take you to this: https://signin1.bt.com/login/emailloginform

What settings are you using. Please post this info. Help > Troubleshooting Information clik on 'copy text to clipboard' then paste the info into this question. you can edit all info on fonts and printers, but nothing else.