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when i type a letter a different one appears on screen

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

This has happened recently and only appears when I am using mozilla. If I am using an alternate browser I have no problems and when I am using another program I have no problems. I have looked at various support questions but none can help so far.

This has happened recently and only appears when I am using mozilla. If I am using an alternate browser I have no problems and when I am using another program I have no problems. I have looked at various support questions but none can help so far.

Chosen solution

Such an issue can be caused by the Anti-Keylogger in ZoneAlarm, so you can disable this feature until ZoneAlarm has released an update.


Do you have multiple keyboard layouts installed? It is possible that you have switched the keyboard layout by accident by using the key sequence to rotate the layout.

Windows remembers the keyboard layout setting per application and you may have changed the keyboard layout by accident via a keyboard shortcut.

  • Make sure that you have the Language bar visible on the Windows Taskbar
  • You can do that via the right-click context menu of the Taskbar: Toolbars > Language Bar
  • Check the keyboard language (keyboard layout) setting for the application that has focus via the icon on the Language bar
  • You need to do that while Firefox has focus because Windows remembers the keyboard layout setting per application
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Chosen Solution

Such an issue can be caused by the Anti-Keylogger in ZoneAlarm, so you can disable this feature until ZoneAlarm has released an update.


Do you have multiple keyboard layouts installed? It is possible that you have switched the keyboard layout by accident by using the key sequence to rotate the layout.

Windows remembers the keyboard layout setting per application and you may have changed the keyboard layout by accident via a keyboard shortcut.

  • Make sure that you have the Language bar visible on the Windows Taskbar
  • You can do that via the right-click context menu of the Taskbar: Toolbars > Language Bar
  • Check the keyboard language (keyboard layout) setting for the application that has focus via the icon on the Language bar
  • You need to do that while Firefox has focus because Windows remembers the keyboard layout setting per application