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My Scribd page is garbled viewing from Firefox 29.0.1. Not with Chrome browser.

jomfrmph
jomfrmph

My Scribd page shows garbled text of my ebook. It shows normal text using Chrome or Comodo Dragon.

Here is my Scribd page link:

http://www.scribd.com/read/202740700/Sounds-Like-A-Plan-How-to-Write-Good-Project-Proposals-with-Magic-and-Moonbeams

Scribd support says it looks okay from her end.

Regards,

My Scribd page shows garbled text of my ebook. It shows normal text using Chrome or Comodo Dragon. Here is my Scribd page link: http://www.scribd.com/read/202740700/Sounds-Like-A-Plan-How-to-Write-Good-Project-Proposals-with-Magic-and-Moonbeams Scribd support says it looks okay from her end. Regards,

Chosen solution

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I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
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I hope you continue using our products and thank you for contacting Mozilla Support.

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All Replies (4)

iamjayakumars
iamjayakumars

Could you provide the screenshot of that.

Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

FredMcD
FredMcD

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > Network > Cached Web Content: Clear Now

and

  • Remove Cookies

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.

jomfrmph
jomfrmph Question owner

Switching to safe mode seems to solve the problem.

After going through the add-ons, I was able to isolate the HTTPS Everywhere add-on to be creating the issue. I have to disable it for Scribd. Everything is okay now.

Thanks!

Modified by jomfrmph

iamjayakumars
iamjayakumars

Chosen Solution

Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.