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when I press archive, the email disappears and is not in the archive folder or any other folder

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  • 3 have this problem
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  • Last reply by Glamdring7

Booklady
Booklady
more options

I open an email, press the archive button, the email disappears and cannot be found in any of the folders, including the archive folder and inbox. I tried several of the solutions, but could not find a fix.

I open an email, press the archive button, the email disappears and cannot be found in any of the folders, including the archive folder and inbox. I tried several of the solutions, but could not find a fix.

All Replies (1)

Glamdring7
Glamdring7
more options

1. Right-click folder -> Properties... -> Repair folder If that doesn't work

2. If your Thunderbird account is setup using POP3 and the original folder hasn't been compacted then you can use an add on to recover deleted messages, that should bring them back. Recover Deleted Messages If that doesn't work

3. Try the instructions here: Disappearing Mail