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mail app does not work correctly

  • 21 replies
  • 9 have this problem
  • 28 views
  • Last reply by ysculo

jeanpierreaubry
jeanpierreaubry
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hello

i have a ZTE Open C, Firefox OS

with an Orange SIM card that works well in phone call and SMS

i added an account in the Mail app

the list of received mail appears OK

when i want to load a mail it takes anything from 10 minutes to above one hour

sending one it took 12 hours without success lat night

i guess this bhahvior is not normal, what can be done

this is the situation with Wifi

using Data with the cellular network is just simply impossible, words like Port Mandataire HTTP, Hote Mandataire HTTP et Autentification (in the french GUI) seems to be almost unknown on the web

thanks

jean pierre aubry

hello i have a ZTE Open C, Firefox OS with an Orange SIM card that works well in phone call and SMS i added an account in the Mail app the list of received mail appears OK when i want to load a mail it takes anything from 10 minutes to above one hour sending one it took 12 hours without success lat night i guess this bhahvior is not normal, what can be done this is the situation with Wifi using Data with the cellular network is just simply impossible, words like Port Mandataire HTTP, Hote Mandataire HTTP et Autentification (in the french GUI) seems to be almost unknown on the web thanks jean pierre aubry

Chosen solution

hello

attention Andrew

i removed the battery as you suggest, after that

automatic configuration is rejected

manual configuration is successful within a few seconds

i am trying to load your own email, one hour ago?

what means all this?

jean pierre aubry

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All Replies (1)

ysculo
ysculo
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Hello !

I'm encountering the exact same issue than jean pierre with my ZTE Open C using the same email provider (OVH) and IMAP

I provided logs, like you asked, on the bug created on the tracker.

https://bugzilla.mozilla.org/show_bug.cgi?id=1018550

Modified by ysculo

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