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I can't download Widevine Media Optimizer. There's a message saying that Firefox is blocking google.tools.com from doing the download.

Posted

The site from which I'd like to watch movies is saying that it requires the Widevine Media Optimizer browser plugin. I hit the plugin button, and a window from Google Widevine pops up. It says to install the plugin, and specifically states that Firefox is a supported browser.

I hit to install, then a box comes up that says "Firefox prevented this site (tools.google.com) from asking you to install software on your computer." When I hit "Allow", there's a box showing the plugin installing but then another box pops up and says "This add-on could not be downloaded because of a connection failure on tools.google.com."

How do I get around this issue so that I can download the Optimizer? Help!!

The site from which I'd like to watch movies is saying that it requires the Widevine Media Optimizer browser plugin. I hit the plugin button, and a window from Google Widevine pops up. It says to install the plugin, and specifically states that Firefox is a supported browser. I hit to install, then a box comes up that says "Firefox prevented this site (tools.google.com) from asking you to install software on your computer." When I hit "Allow", there's a box showing the plugin installing but then another box pops up and says "This add-on could not be downloaded because of a connection failure on tools.google.com." How do I get around this issue so that I can download the Optimizer? Help!!

Additional System Details

Installed Plug-ins

  • Shockwave Flash 13.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.10
  • Next Generation Java Plug-in 10.60.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Toolbar Plugin
  • np-mswmp
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.30214.0
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Office Live Update v1.5
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:29.0) Gecko/20100101 Firefox/29.0

More Information

Moses
  • Moderator
459 solutions 3607 answers

I can't seem to get this to reproduce. I've installed it successfully on Firefox 29.0. and Firefox 30. Since it seems like you just want to download that plugin (no matter what way) you should use the link below to see if it goes through.

I can't seem to get this to reproduce. I've installed it successfully on Firefox 29.0. and Firefox 30. Since it seems like you just want to download that plugin (no matter what way) you should use the link below to see if it goes through. *http://www.widevine.com/download/videooptimizer/index.html

Modified by Moses

Question owner

Hi Moses,

Thanks for your suggestion. However, I've already been to that site. When I hit the Firefox button, it brings up the same boxes as listed in my original post. I can't see what I'm doing wrong but if you've been able to download WideVine in Firefox 29.0 (which is what I have), I must be missing something.

Hi Moses, Thanks for your suggestion. However, I've already been to that site. When I hit the Firefox button, it brings up the same boxes as listed in my original post. I can't see what I'm doing wrong but if you've been able to download WideVine in Firefox 29.0 (which is what I have), I must be missing something.
Moses
  • Moderator
459 solutions 3607 answers

I've created a Dropbox link for you. Once you download, all you have to do is drag the icon into your Firefox window.

EDIT: The file is safe. I would never be trusted if I uploaded a malicious file to a user. Also, I'm a Moderator. Even worse :)

I've created a Dropbox link for you. Once you download, all you have to do is drag the icon into your Firefox window. *https://www.dropbox.com/s/98ds87cl7c6m32z/WidevineMediaOptimizer_win.xpi <i>EDIT: The file is safe. I would never be trusted if I uploaded a malicious file to a user. Also, I'm a Moderator. Even worse :)</i>

Modified by Moses

misselaine 0 solutions 1 answers

I am having the same issue and have also tried to download from the http://www.widevine.com/download/videooptimizer/index.html. I would love to try downloading it from the dropbox link, but that link is not working at this time.

I am having the same issue and have also tried to download from the http://www.widevine.com/download/videooptimizer/index.html. I would love to try downloading it from the dropbox link, but that link is not working at this time.
Moses
  • Moderator
459 solutions 3607 answers

misselaine,

Sorry about that! I reorganized my Dropbox. Uploaded. https://www.dropbox.com/s/g7vhsuegi7e1ssm/WidevineMediaOptimizer_win.xpi

Locking thread as it has been "solved" and no digging old threads! :) Create a new thread if you need help

misselaine, Sorry about that! I reorganized my Dropbox. Uploaded. https://www.dropbox.com/s/g7vhsuegi7e1ssm/WidevineMediaOptimizer_win.xpi Locking thread as it has been "solved" and no digging old threads! :) Create a new thread if you need help