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How do I turn off the option Screen Reader?

  • 2 replies
  • 11 have this problem
  • 2 views
  • Last reply by Caique C

Caique C
Caique C
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I turn on this option and now I can't even access the options to turn off and touch function is strange, I am unable to use the phone, can anyone help me?

I turn on this option and now I can't even access the options to turn off and touch function is strange, I am unable to use the phone, can anyone help me?

All Replies (2)

mluna
mluna
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Hi CC,

I'm sorry you had this problem. I believe the way to get out of this is to reset your device using the hardware buttons. Power down the phone or remove the battery first. Then Push volume Up and power buttons at once along with the Home button. Then continue pressing volume Up to reset the device.

See also the reset your device section in Troubleshoot Firefox OS.

You will lose configured data and applications, but it should resolve this and get you back to a working device.

Best regards, MIchelle Luna

Caique C
Caique C Question owner
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Ok, no problem with reset. I'll try it. Thanks Michelle :)