Two-step authentication adds extra security to your Firefox account by making it harder for someone else to log in to your account. If you’ve forgotten your password or gotten locked out of your two-step authentication login, you can use a recovery key to securely regain access to your account. Alternatively, if you have a device still signed into your account, you can use that device to disable two-factor authentication so you can log into your account without two-factor authentication. __TOC__ =How to Use a Recovery Key to Access Your Account= You can use a recovery key to regain access to your Firefox account if you’ve forgotten your password. In order to use a recovery key, you first have to have [[Reset your Firefox Account password with Recovery Keys | set up and stored your key]]. If you have a recovery key, follow the instructions below to use it to reset your password. #From the sign in page, click the '''Forgot your password?''' link. #Check the email associated with your account and use the password reset provided. #Enter your recovery key. #Create a new password. #Create a new recovery key. =How to Disable Two-Factor Authentication= If you’re locked out of your account but have a device still logged in via two-factor authentication, you can use that device to disable two-factor authentication to regain access to your account. #[[Template:optionspreferences]] #Open the Firefox Account panel. #;[[Image:fxa panel]] #Click '''Manage account'''. #Click {button Disable} in the row that says ''Two-step authentication''.

Two-step authentication adds extra security to your Firefox account by making it harder for someone else to log in to your account. If you’ve forgotten your password or gotten locked out of your two-step authentication login, you can use a recovery key to securely regain access to your account. Alternatively, if you have a device still signed into your account, you can use that device to disable two-factor authentication so you can log into your account without two-factor authentication.

How to Use a Recovery Key to Access Your Account

You can use a recovery key to regain access to your Firefox account if you’ve forgotten your password. In order to use a recovery key, you first have to have set up and stored your key. If you have a recovery key, follow the instructions below to use it to reset your password.

1. From the sign in page, click the Forgot your password? link.
2. Check the email associated with your account and use the password reset provided.
3. Enter your recovery key.
4. Create a new password.
5. Create a new recovery key.

How to Disable Two-Factor Authentication

If you’re locked out of your account but have a device still logged in via two-factor authentication, you can use that device to disable two-factor authentication to regain access to your account.

1. In the Menu bar at the top of the screen, click Firefox and then select Preferences or Settings, depending on your macOS version.Click the menu button and select Settings.
2. Open the Firefox Account panel.

   

3. Click Manage account.
4. Click Disable in the row that says Two-step authentication.