This article deals with websites not appearing correctly in Firefox. * If you receive error messages when trying to load websites, see the [[Error loading web sites]] article instead. * If any of the more specific articles below apply to you, see those articles first: ** [[Images or animations do not show]] ** [[Website colors are wrong]] __TOC__ = Page styles disabled = You may have inadvertently set the page style to "No Style". To ensure Firefox is set to use the page's default style: * {for win,not fx35}Press the {key Alt} key to temporarily bring up the traditional Firefox menus. {/for}{for win,linux}At the top of the Firefox window{/for}{for mac}On the menu bar{/for}, click on the {menu View} menu, then select {menu Page Style}, then click {menu Basic Page Style}. Now that the page is using its default style, it may be displayed correctly. = Old version cached = Firefox caches websites, which means it saves some files on your machine so that it doesn't have to re-download everything when you visit sites. If a website has updated their code, Firefox may still be using some of the old code along with some of the new, which can make a web page display incorrectly. To fix this, you need to clear the cache: # [[T:optionspreferences]] # Select the {menu Advanced} panel. # Click on the {menu Network} tab # Click {button Clear Now} # [[T:closeOptionsPreferences]]. Now that your cache is cleared, visit the website again to see if the problem is solved. = Page is zoomed in or out = Some websites may not look right at different zoom levels. To reset the page zoom setting for the site, click on the {menu View} menu, select {menu Zoom}, and then select {menu Reset}. = Minimum font size set = Some sites do not display properly with a minimum font size. To reset the minimum font size: # [[T:optionspreferences]] # Click to select the {menu Content} panel. # In the '''Fonts & Colors''' section, click {button Advanced...}. # Change the '''Minimum font size''' to '''None'''. = Scripts blocked = Some sites require [[JavaScript]] to display properly. JavaScript is enabled by default in Firefox, but to check its status: # [[T:optionspreferences]] # Click to select the {menu Content} panel. # Make sure that '''Enable JavaScript''' is checked. # [[T:closeOptionsPreferences]] You should also check whether you have an extension (such as NoScript) or Internet security program (such as a firewall, antivirus, or anti-spyware program) that can block JavaScript. = Website doesn't support Firefox = Occasionally you may come across a page that simply doesn't work in Firefox. If that happens, please report the problem to Mozilla as follows: #{for win,fx4}At the top of the Firefox window, click the {button Firefox} button, go over to the {menu Help} menu (On Windows XP, click the {menu Help} menu) and select {menu Submit Feedback}.{/for}{for linux,fx4}At the top of the Firefox window, click the {menu Help} menu and select {menu Submit Feedback}.{/for}{for mac,fx4}On the menu bar, click the {menu Help} menu and select {menu Submit Feedback}.{/for}{for fx35}Go to the [http://input.mozilla.com/feedback Mozilla Feedback page.] #Click on the "Firefox Made Me Sad" link. #On the page that comes up, there is a space to describe your problem and a box you can check to enter the URL of the problem website. <!-- MZ credit --> <br/> <br/> '''''Based on information from [http://kb.mozillazine.org/Websites_look_wrong Websites look wrong (mozillaZine KB)]'''''

This article deals with websites not appearing correctly in Firefox.

• If you receive error messages when trying to load websites, see the Websites don't load - troubleshoot and fix error messages article instead.
• If any of the more specific articles below apply to you, see those articles first:
  • Fix problems that cause images to not show
  • Website colors are wrong

Page styles disabled

You may have inadvertently set the page style to "No Style". To ensure Firefox is set to use the page's default style:

• Press the Alt key to temporarily bring up the traditional Firefox menus. At the top of the Firefox windowOn the menu bar, click on the View menu, then select Page Style, then click Basic Page Style.

Now that the page is using its default style, it may be displayed correctly.

Old version cached

Firefox caches websites, which means it saves some files on your machine so that it doesn't have to re-download everything when you visit sites. If a website has updated their code, Firefox may still be using some of the old code along with some of the new, which can make a web page display incorrectly. To fix this, you need to clear the cache:

1. In the Menu bar at the top of the screen, click Firefox and then select Preferences or Settings, depending on your macOS version.Click the menu button and select Settings.
2. Select the Advanced panel.
3. Click on the Network tab
4. Click Clear Now
5. Close the Settings page. Any changes you've made will automatically be saved. .

Now that your cache is cleared, visit the website again to see if the problem is solved.

Page is zoomed in or out

Some websites may not look right at different zoom levels. To reset the page zoom setting for the site, click on the View menu, select Zoom, and then select Reset.

Minimum font size set

Some sites do not display properly with a minimum font size. To reset the minimum font size:

1. In the Menu bar at the top of the screen, click Firefox and then select Preferences or Settings, depending on your macOS version.Click the menu button and select Settings.
2. Click to select the Content panel.
3. In the Fonts & Colors section, click Advanced....
4. Change the Minimum font size to None.

Scripts blocked

Some sites require JavaScript settings and preferences for interactive web pages to display properly. JavaScript is enabled by default in Firefox, but to check its status:

1. In the Menu bar at the top of the screen, click Firefox and then select Preferences or Settings, depending on your macOS version.Click the menu button and select Settings.
2. Click to select the Content panel.
3. Make sure that Enable JavaScript is checked.
4. Close the Settings page. Any changes you've made will automatically be saved.

You should also check whether you have an extension (such as NoScript) or Internet security program (such as a firewall, antivirus, or anti-spyware program) that can block JavaScript.

Website doesn't support Firefox

Occasionally you may come across a page that simply doesn't work in Firefox. If that happens, please report the problem to Mozilla as follows:

1. At the top of the Firefox window, click the Firefox button, go over to the Help menu (On Windows XP, click the Help menu) and select Submit Feedback.At the top of the Firefox window, click the Help menu and select Submit Feedback.On the menu bar, click the Help menu and select Submit Feedback.Go to the Mozilla Feedback page.
2. Click on the "Firefox Made Me Sad" link.
3. On the page that comes up, there is a space to describe your problem and a box you can check to enter the URL of the problem website.

Based on information from Websites look wrong (mozillaZine KB)