Reset Firefox preferences to troubleshoot and fix problems
- Revision id: 36838
- Creator: Verdi
- Comment: Restoring previous version
- Reviewed: Yes
- Reviewed by: Verdi
- Is approved? Yes
- Is current revision? No
- Ready for localization: Yes
- Readied for localization:
- Readied for localization by: Verdi
Resetting preferences (zoom, tabs, privacy, network, encryption, download actions, etc.) is one of many procedures that can be helpful in fixing Firefox issues. This has been simplified in the latest version of Firefox. Now you can restore Firefox to its factory default state while saving your essential information.
- Click the menu button and then click help .
- From the
menu choose .
- If you're unable to access themenu, type about:support in your address bar to bring up the Troubleshooting Information page.
- Click the
- To continue, click in the confirmation window that opens.
- Firefox will close to refresh itself. When finished, a window will list your imported information. Click and Firefox will open.
When troubleshooting Firefox problems, resetting preferences (zoom, tabs, privacy, network, encryption, download actions, etc.) is one of many procedures that can be helpful in pinpointing the issue. This article explains how to use Safe Mode to reset preferences.
- If changes to preference settings are not saved when you restart Firefox, see How to fix preferences that won't save.
To reset preferences: Click the menu button , click help and select. Firefox will start up with the Firefox Safe Mode dialog.
You may need to specify the Firefox installation path (e.g. /usr/lib/firefox)
- Click to put a check mark by Reset all user preferences to Firefox defaults.
- To apply your changes, click .
Firefox will restart with your preference settings changed back to the defaults.