<!-- This article is for the Signpost project - https://wiki.mozilla.org/Signpost It will go live in the KB but will still need to be reviewed (and possibly updated) so please don't localize until this note has been removed. --> What good is that super fast internet connection when your browser is running at dial-up speed? Sometimes, especially on older computers, just closing unnecessary tabs and windows will help speed things up. Other times, you'll need to do a little troubleshooting to get to the cause of the problem. This article will help point you in the right direction to track down and fix those problems. Of course, if you need extra help with any of this, we have a community of volunteers standing by. __TOC__ = Web pages take too long to load = There are two main things to do in this situation. Update and run anti-virus and malware scanner tools on your computer and try [[Troubleshooting extensions and themes]]. = Firefox hangs or stops responding = If Firefox freezes and {for win}gives you the hourglass{/for}{for mac}gives you the spinning beach ball{/for}{for linux}turns gray{/for}, try the [[Firefox hangs]] article. = I get a Warning Unresponsive script error = “Unresponsive script error”? What does that even mean? We've got an article about that called, believe it or not, [[Warning Unresponsive script]] that will help clear things up. = Firefox takes a long time to start up = This can take some work to track down. Here are the three places to look. *Update and run anti-virus and malware scanner tools on your computer. *Start Firefox in it's troubleshooting [[Safe Mode]]. If the problem goes away, you'll need to follow the instructions in [[Troubleshooting extensions and themes]] to fix it. *[https://support.mozilla.com/en-US/kb/Managing+profiles#Creating_a_profile Create a new profile] to restore Firefox to the way it was when you first installed it. If this fixes your start up problem, you'll probably want to use the instructions in [[Recovering important data from an old profile]] to get back things like your bookmarks and saved passwords. = This didn't solve my problem. What do I do now? = Sometimes tracking down the source of these kinds of problems is difficult. We have a community of volunteers ready to help you figure it out. *[http://support.mozilla.com/questions/new Ask a question in our support forum] *[http://support.mozilla.com/en-US/kb/Live+Chat Talk to a volunteer directly with Live Chat]

What good is that super fast internet connection when your browser is running at dial-up speed? Sometimes, especially on older computers, just closing unnecessary tabs and windows will help speed things up. Other times, you'll need to do a little troubleshooting to get to the cause of the problem. This article will help point you in the right direction to track down and fix those problems. Of course, if you need extra help with any of this, we have a community of volunteers standing by.

Web pages take too long to load

There are two main things to do in this situation. Update and run anti-virus and malware scanner tools on your computer and try Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

Firefox hangs or stops responding

If Firefox freezes and gives you the hourglassgives you the spinning beach ballturns gray, try the Firefox hangs or is not responding - How to fix article.

I get a Warning Unresponsive script error

“Unresponsive script error”? What does that even mean? We've got an article about that called, believe it or not, Warning Unresponsive script - What it means and how to fix it that will help clear things up.

Firefox takes a long time to start up

This can take some work to track down. Here are the three places to look.

• Update and run anti-virus and malware scanner tools on your computer.
• Start Firefox in it's troubleshooting Use Troubleshoot Mode in Firefox. If the problem goes away, you'll need to follow the instructions in Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems to fix it.
• Create a new profile to restore Firefox to the way it was when you first installed it. If this fixes your start up problem, you'll probably want to use the instructions in Restore bookmarks, passwords, and data from an old Firefox profile to get back things like your bookmarks and saved passwords.

This didn't solve my problem. What do I do now?

Sometimes tracking down the source of these kinds of problems is difficult. We have a community of volunteers ready to help you figure it out.

• Ask a question in our support forum
• Talk to a volunteer directly with Live Chat