Navigation buttons like back, home, bookmarks and reload are missing

This article is no longer maintained, so its content might be out of date.

The Navigation Toolbar contains the Back, Forward and other navigation buttons along with the Location Bar and Search Bar. If these or other toolbar items are missing, this article will show you how to restore them.

The latest version of Firefox has been improved to prevent this issue from happening in the first place. Please update to the latest version of Firefox.

The Forward button is only shown when necessary

In old versions of Firefox, the Forward button was always visible. If there wasn't a page to go forward to, the button was grayed out (inactive). Now, instead of showing a Forward button that doesn't do anything when you click it, the Forward button is hidden until you have a page to travel forward to.

Forward Button Win

Showing the Navigation Toolbar

You may have the Navigation Toolbar hidden.

  1. Right-clickHold down the control key while you click on an empty section of the tab strip.
  2. If Navigation Toolbar is not checked, click it to make the Navigation Toolbar visible.
    • If showing the Navigation Toolbar does not restore your missing buttons, continue to the next section.
      Nav Toolbar 10 Win

      Toolbar items missing - Win1

Restoring the default toolbar set

  1. Right-clickHold down the control key while you click on an empty section of the tab strip and select Customize... to open the Customize Toolbar window.
  2. Click Restore Default Set

  3. Click Done to dismiss the Customize Toolbars window.

Click the menu button Fx89menuButton, then click More tools and select Customize Toolbar…

  1. Click on the Restore Defaults button:

restore menu

The default toolbar buttons should now appear in their default locations. If you would like to rearrange your toolbar items, see Customize Firefox controls, buttons and toolbars. If your toolbar buttons are still missing, continue to the next section.

Check for interfering add-ons

An extension or theme may be preventing toolbar items from being displayed. To determine if this is the cause, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

ResetRefresh Firefox

If the solutions above didn't help, you can restore Firefox to its factory default state while saving your essential information.

Note: When you refresh Firefox, your bookmarks, browsing history, open tabs, windows, passwords, cookies and web form auto-fill information will be saved. However, your extensions and themes will be removed and your preferences will be reset. Learn more.
  1. Click the menu button Fx89menuButton, click Help and select More Troubleshooting Information.
  2. Click Refresh Firefox… then Refresh Firefox in the confirmation window that opens. Firefox will close to refresh itself.
  3. When finished, a window will list your imported information. Click the Finish button. Firefox will open.
  4. Select whether you want Firefox to restore all or some windows and tabs and click the Let's go! button.
Note: There's a Refresh Firefox button in the Firefox Troubleshoot Mode window, if you can't start Firefox normally. You can also do a manual refresh by creating a new profile and transferring your important data to the new profile.

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