I forgot my Mozilla account password and I can't sign in to the Hubs dashboard

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  • Revision id: 254078
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  • Creator: Fabi
  • Comment: New article
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If you’ve forgotten your Firefox Accounts password, reset it to a new password, then log in to Hubs with your new password.

Note: You may lose some of your synced browsing information if you reset your password without recovery keys. We will be able to recover your payment information but not your browsing information, bookmarks, and logins.

Reset your Firefox Account

Any data you have on the server will be erased when you reset your password (unless you use recovery keys). Your other devices will stop synchronizing unless you update them with the new password.

  1. When trying to open the Hubs dashboard, click Forgot password?
  2. Enter the email address associated with your Firefox Account. Firefox will send you a reset email.
  3. Follow the instructions received in your email to change your password.
  4. After signing in with your new password, remember to update your password on each of your synced devices.
  5. Once you’ve changed your password, log in to Hubs with your new password.