Firefox is stuck in Troubleshoot Mode

Revision Information
  • Revision id: 217683
  • Created:
  • Creator: Fabi
  • Comment: Fx88 Safe Mode becomes Troubleshoot Mode
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: Fabi.L
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: Yes
  • Readied for localization:
  • Readied for localization by: Fabi.L
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Revision Content

This article describes why Firefox may start in Troubleshoot ModeSafe Mode when you expect it to start normally and how to fix the problem.

If you started Firefox in Troubleshoot ModeSafe Mode, it will remain in Troubleshoot ModeSafe Mode until Firefox is completely closed. The easiest way to make sure Firefox is completely closed is to restart your computer. Once your computer starts up again, start up Firefox.

When Firefox crashes at startup, the next time you launch Firefox it displays the Troubleshoot Mode window, which lets you choose between starting in Firefox Troubleshoot ModeSafe Mode or resetting Firefox refreshing Firefoxwhich will ask if you want to start Firefox in Troubleshoot Mode because you may have something wrong with your configuration (such as graphics, add-ons, or third-party software). See Troubleshoot Firefox crashes (closing or quitting unexpectedly) for help solving crashes when starting Firefox.