Firefox Hello - video and voice conversations online

Revision Information
  • Revision id: 80347
  • Created:
  • Creator: Joni
  • Comment: fixed some clunky wording
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: heyjoni
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: No
Revision Source
Revision Content
Firefox Hello will be available to all Firefox Beta users in a few weeks. Even if you don't see the Hello button on your browser, you can still receive calls from Hello users.

Firefox Hello's Guest Mode lets you make free voice or video calls directly from the browser - no account needed! All you need are a microphone, webcam (optional), and Firefox Beta to call friends who are on WebRTC-supported browsers like Firefox, Chrome, or Opera.

Contact lists: While you don't need an account to use Firefox Hello, a Firefox Account will let you add, manage and call your contacts directly with just a click. See Create and manage your contacts list on Firefox Hello for more information.

Move the Hello button to your Menu or toolbar

To use Hello, move the button from the Customize panel to either your Menu or the toolbar. You'll only need to do this once!

  1. Click on the menu button The image "new fx menu" does not exist. on the top right corner of the browser.
  2. Click +Customize to see Firefox's additional tools and features.
    customize webrtc
  3. Drag the Hello icon from the additional tools window to your toolbar or menu.
  4. Click Exit Customize to finish.
If you don't see the Hello button in your Customize panel, please check back in a few weeks when the feature is available to all Beta users or visit about:config and change the loop.throttled setting to false . You can still receive calls from a Hello user in the meantime.

Invite someone to talk

Once you've moved the Hello button to your favorite spot, you're ready to connect with friends.

  1. Click on the Hello button hello button.
  2. Click the Email button to send the link to a friend using your default email application, or click Copy and paste the link into another messaging application.
  3. When your friend clicks on the link to start a call, a notification will pop up on your browser:
    call notification 35
  4. Click the answer 35 button to accept the conversation. Choose the video camera option if you'd like to do a video conversation, or the microphone option for a voice only call.
  5. Use the privacy controls webrtc privacy to mute your microphone or turn off your camera as needed.
  6. To end the call, click call end.
Received an invitation? See Join a conversation on Firefox Hello

Control your notifications

If you're not ready to receive a call, click on the status menu at the bottom of the window and set it to Do Not Disturb to stop all call notifications.

webrtc status 35