Buddy Program - Knowledge base overview

Summary

This article is to help buddies teach their trainees how to work with the Knowledge base in a structured, efficient manner. Below is a checklist which buddies should cover with their trainees and some links that buddies can give to their trainees or use themselves.

Checklist

This is a list of everything your trainee needs to know. It's recommended to go through this list when working with your trainee.

  • Navigating the knowledge base.
  • Using the article editor.
  • Basic markup.
  • Uploading images and video.
  • How to structure an article.
  • Using templates.
  • Editing article descriptions.
  • Creating a new article.

Useful links

Below are links that may be useful to you or your trainee.



Share this article: http://mzl.la/1bPqmxq

Was this article helpful? Please wait...

These fine people helped write this article: yalam96, alco, Meghraj, rabbihossain. You can help too - find out how.