<!-- This article is for the Signpost project - https://wiki.mozilla.org/Signpost It will go live in the KB but will still need to be reviewed (and possibly updated) so please don't localize until this note has been removed. --> There's never a good time for a crash, and when Firefox crashes in the middle of something important it can be really frustrating. Luckily, we've got some easy things you can do to avoid crashes and keep Firefox running in tip-top shape. For the tech savvy, we've got articles that will help you troubleshoot and solve specific problems. And don't worry if you need extra help with any of this, we have a community of volunteers standing by. __TOC__ = Update your software = Crashes can be caused by different programs running on your computer. Making sure they are all up to date on a regular basis will help you avoid crashes and keep your computer secure and running great. #'''Update your plugins:''' To check to see if you have the latest versions of all your plugins, go to our [http://www.mozilla.com/en-US/plugincheck/ Plugin Check] page. #'''Check for viruses or malware:''' Update and run anti-virus and malware scanner tools on your computer. #'''Get the latest version of Firefox and your add-ons:''' To check for Firefox updates, click the {menu Help} menu {for win,linux}at the top of the Firefox window{/for}{for mac}on the menu bar{/for} and select {menu Check for Updates...}. If you need more help with this, check out [[Updating Firefox]]. #'''Update {for win}Windows{/for}{for mac}OS X{/for}{for linux}your system{/for}:''' {for win}Go to the {menu Start} menu, select {menu All Programs} and then {menu Windows Update}.{/for}{for mac}Go to the {menu Apple} menu and select {menu Software Update...}{/for}{for linux}Go to the {menu System} menu, down to {menu Administration} and select {menu Update Manager}.{/for} = Troubleshoot your crash = If Firefox is crashing and you don't mind doing a little detective work, take a look at the [[Firefox Crashes]] article. It has links to troubleshooting specific types of crashes and has detailed instructions for viewing a report about your crash. You also might find [[Troubleshooting plugins]] and [[Troubleshooting extensions and themes]] useful for fixing some crashes. = Get help from our community of volunteers = Sometimes tracking down the source of crashes is difficult to do by yourself. That's why we have a community of volunteers ready to help you figure it out. *[http://support.mozilla.com/questions/new Ask a question in our support forum] *[http://support.mozilla.com/en-US/kb/Live+Chat Talk to a volunteer directly with Live Chat]

There's never a good time for a crash, and when Firefox crashes in the middle of something important it can be really frustrating. Luckily, we've got some easy things you can do to avoid crashes and keep Firefox running in tip-top shape. For the tech savvy, we've got articles that will help you troubleshoot and solve specific problems. And don't worry if you need extra help with any of this, we have a community of volunteers standing by.

Update your software

Crashes can be caused by different programs running on your computer. Making sure they are all up to date on a regular basis will help you avoid crashes and keep your computer secure and running great.

1. Update your plugins: To check to see if you have the latest versions of all your plugins, go to our Plugin Check page.
2. Check for viruses or malware: Update and run anti-virus and malware scanner tools on your computer.
3. Get the latest version of Firefox and your add-ons: To check for Firefox updates, click the Help menu at the top of the Firefox windowon the menu bar and select Check for Updates.... If you need more help with this, check out Update Firefox to the latest release.
4. Update WindowsOS Xyour system: Go to the Start menu, select All Programs and then Windows Update.Go to the Apple menu and select Software Update...Go to the System menu, down to Administration and select Update Manager.

Troubleshoot your crash

If Firefox is crashing and you don't mind doing a little detective work, take a look at the Firefox Crashes article. It has links to troubleshooting specific types of crashes and has detailed instructions for viewing a report about your crash. You also might find Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems and Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems useful for fixing some crashes.

Get help from our community of volunteers

Sometimes tracking down the source of crashes is difficult to do by yourself. That's why we have a community of volunteers ready to help you figure it out.

• Ask a question in our support forum
• Talk to a volunteer directly with Live Chat