I checked [https://bugzilla.mozilla.org/buglist.cgi?list_id=2583019;resolution=---;query_format=advanced;target_milestone=Firefox%2012 bugzilla] and the [https://wiki.mozilla.org/Firefox/Flight_Tracking#Firefox_12:_Desktop Flight Tracking page] and the only thing I see that could require an update is:
*[[Viewing video in Firefox without a plugin]] - screenshots (which I'm not sure we need).
As [https://support.mozilla.org/en-US/forums/knowledge-base-articles/708129?last=45625#post-45625 Scoobidiver notes], there are some other outstanding updates to complete:
*for Fx 10: [[Firefox makes unrequested connections]]
*for Fx 11: [[Websites look wrong]], [[How do I fix Firefox?]]
There is also [https://support.mozilla.org/en-US/forums/knowledge-base-articles/708184?last=45758 the BrowserID > PersonaID and Personas > Themes switch].
Is there anything else? What am I missing?
We might also create a new article that has you delete toolbar add-ons and then run this to fix the case where, for example the Ask toolbar (or you-name-it-spam-toolbar) has gotten installed accidentally.
I forgot this - Gavin Sharp made us a restartless add-on that resets your home page, location bar search and search bar search - https://addons.mozilla.org/en-US/firefox/addon/searchreset
I think it might make sense to add something about it (and hijacking by add-ons) to:
*[[How to set the home page]]
*[[Search bar]]
*[[Searches are redirected to another site]]
We might also create a new article that has you delete toolbar add-ons and then run this to fix the case where, for example the Ask toolbar (or you-name-it-spam-toolbar) has gotten installed accidentally.
Michael, can you elaborate about the unwanted add-on (named also PUP - see [/forums/contributors/708073?page=2#post-45016 this post]) article? How will it be different from [[Is my Firefox problem a result of malware]]?
The background update impacts (again):
* [[Updating Firefox]]
* [[Options window - Advanced panel]]
I'm not quite sure - thinking out loud... Right now if you accidentally install (not really malware) a toolbar that changes your homepage and search you have to visit 4 articles to learn how to get everything back to normal - uninstalling add-ons, How to set the home page, Search bar and Searches are redirected to another site. I'm thinking we should have an article that's focused on this use-case where we tell people to get rid of the toolbar add-on that they don't want and then to run the prefreset add-on to fix the home page and search. I see this as a more focused or specific case than Is my Firefox problem a result of malware?
Can you explain what's changed? I know the UAC dialog on Windows is gone but it's not mentioned in those articles. Is there something else?
''scoobidiver [[#post-45767|said]]''
<blockquote>
Michael, can you elaborate about the unwanted add-on (named also PUP - see [/forums/contributors/708073?page=2#post-45016 this post]) article? How will it be different from [[Is my Firefox problem a result of malware]]?
</blockquote>
I'm not quite sure - thinking out loud... Right now if you accidentally install (not really malware) a toolbar that changes your homepage and search you have to visit 4 articles to learn how to get everything back to normal - uninstalling add-ons, How to set the home page, Search bar and Searches are redirected to another site. I'm thinking we should have an article that's focused on this use-case where we tell people to get rid of the toolbar add-on that they don't want and then to run the prefreset add-on to fix the home page and search. I see this as a more focused or specific case than Is my Firefox problem a result of malware?
<blockquote>
The background update impacts (again):
* [[Updating Firefox]]
* [[Options window - Advanced panel]]
</blockquote>
Can you explain what's changed? I know the UAC dialog on Windows is gone but it's not mentioned in those articles. Is there something else?
I'm thinking we should have an article that's focused on this use-case where we tell people to get rid of the toolbar add-on that they don't want and then to run the prefreset add-on to fix the home page and search.
I added a link to a PUP remover (AdwCleaner) in the French article about malware and it does everything if the PUP is in its database. If it's not the case, your instructions should be added in a dedicated section. The article about malware is not accessed directly (you don't know that your issue is caused by malware) but from one of the articles in its first section where it's linked to.
Can you explain what's changed? I know the UAC dialog on Windows is gone but it's not mentioned in those articles. Is there something else?
I see "Use a background service to install updates" in the Update tab of the Advanced panel, but I have also Nightly installed so there might be some interactions between Aurora and Nightly related to the only Mozilla Maintenance Service.
''Verdi [[#post-45769|said]]''
<blockquote>
if you accidentally install (not really malware) a toolbar
</blockquote>
That kind of toolbars is partially malware (see the [https://en.wikipedia.org/wiki/Malware article about malware on Wikipedia]) although there is sometimes some added value.
<blockquote>
I'm thinking we should have an article that's focused on this use-case where we tell people to get rid of the toolbar add-on that they don't want and then to run the prefreset add-on to fix the home page and search.
</blockquote>
I added a link to a PUP remover (AdwCleaner) in the French article about malware and it does everything if the PUP is in its database. If it's not the case, your instructions should be added in a dedicated section. The article about malware is not accessed directly (you don't know that your issue is caused by malware) but from one of the articles in its first section where it's linked to.
<blockquote>
Can you explain what's changed? I know the UAC dialog on Windows is gone but it's not mentioned in those articles. Is there something else?
</blockquote>
I see "Use a background service to install updates" in the Update tab of the Advanced panel, but I have also Nightly installed so there might be some interactions between Aurora and Nightly related to the only Mozilla Maintenance Service.
I see "Use a background service to install updates" in the Update tab of the Advanced panel, but I have also Nightly installed so there might be some interactions between Aurora and Nightly related to the only Mozilla Maintenance Service.
I found more on the Mozilla Maintenance Service and related option/preference here:
''scoobidiver [[#post-45780|said]]''
<blockquote>
I see "Use a background service to install updates" in the Update tab of the Advanced panel, but I have also Nightly installed so there might be some interactions between Aurora and Nightly related to the only Mozilla Maintenance Service.
</blockquote>
I found more on the Mozilla Maintenance Service and related option/preference here:
*https://wiki.mozilla.org/Windows_Service_Silent_Update
*http://forums.mozillazine.org/viewtopic.php?f=23&t=2420243 ("just updated my Aurora build to 12.0a2 and notice the setting: Tools -> Options -> Advanced -> Update "Use a background service to install updates") ... which links to:
*http://blog.mozilla.com/futurereleases/2012/02/03/improving-the-firefox-update-experience/
'''On the new Options window - Advanced panel Update tab''' in Firefox 12 on Windows, with the Mozilla Maintenance Service installed:
I uploaded a [https://support.mozilla.org/en-US/gallery/image/9181 screenshot] and I started a new article discussion thread, here:
*https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel/discuss/2356
... and another KB article discussion thread, here:
*https://support.mozilla.org/en-US/kb/Updating%20Firefox/discuss/2360
Some French advanced users though Mozilla Maintenance Service is malware and has uninstalled it (see this thread). So a "What is Mozilla Maintenance Service?" article should be created.
I think the background upgrade checkbox or at least Mozilla Maintenance Service doesn't exist on Windows XP.
Some French advanced users though Mozilla Maintenance Service is malware and has uninstalled it (see [http://www.geckozone.org/forum/viewtopic.php?f=5&t=103701 this thread]). So a "What is Mozilla Maintenance Service?" article should be created.
I think the background upgrade checkbox or at least Mozilla Maintenance Service doesn't exist on Windows XP.
Some French advanced users though Mozilla Maintenance Service is malware and has uninstalled it (see this thread). So a "What is Mozilla Maintenance Service?" article should be created.
I think the background upgrade checkbox or at least Mozilla Maintenance Service doesn't exist on Windows XP.
The service will be installed for users automatically via software update. There are reasons why the service will not be installed though:
An x64 native build is being used.
An OS lower than XP is being used.
The update is being performed as a limited user account.
The service was previously installed and manually uninstalled. (registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\MaintenanceService and value Attempted=1 means it will never be attempted on update again).
If the service is installed, there will be a checkbox in the installer for whether or not to install the service component. The service will be able to be uninstalled separately; it will show up as a new item under add/remove programs.
''scoobidiver [[#post-45819|said]]''
<blockquote>
Some French advanced users though Mozilla Maintenance Service is malware and has uninstalled it (see [http://www.geckozone.org/forum/viewtopic.php?f=5&t=103701 this thread]). So a "What is Mozilla Maintenance Service?" article should be created.
I think the background upgrade checkbox or at least Mozilla Maintenance Service doesn't exist on Windows XP.
</blockquote>
I agree that a "Mozilla Maintenance Service" article is needed. I don't have access to a Windows XP computer right now but https://wiki.mozilla.org/Windows_Service_Silent_Update#Service_installation says,
-----
The service will be installed for users automatically via software update. There are reasons why the service will not be installed though:
:An x64 native build is being used.
:'''An OS lower than XP is being used.'''
: The update is being performed as a limited user account.
:The service was previously installed and manually uninstalled. (registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\MaintenanceService and value Attempted=1 means it will never be attempted on update again).
If the service is installed, there will be a checkbox in the installer for whether or not to install the service component. The service will be able to be uninstalled separately; it will show up as a new item under add/remove programs.
-----
So, it looks like it will be installed on Windows XP. More here: https://wiki.mozilla.org/Silent_Update_OS_Dialogs/TestPlan
''scoobidiver [[#post-45819|said]]''
<blockquote>
I think the background upgrade checkbox or at least Mozilla Maintenance Service doesn't exist on Windows XP.
</blockquote>
Chris Ilias posted [http://ilias.ca/screenshots/aurora-silentupdate.png a screenshot] of the "Use a background service ..." Update checkbox on Windows XP, in a [http://groups.google.com/group/mozilla.support.firefox/browse_thread/thread/9e73143da90cf6c4/94472e1da18a5ee1 related newsgroup discussion].
I'm working on these updates right now. I just talked to Brian Bondy to clarify some of these things. Here's what I found out:
Mozilla Maintenance Service is only installed on Windows. It's what requests higher privileges for Firefox so it can write to the Program Files directory without user interaction. So it's the thing that allows us to remove the UAC dialog.
Even though this isn't required on XP we install it anyway as it could be used in the future for other purposes related to updates.
The Mozilla Maintenance Service just sits on your computer and doesn't run until after Firefox has found and downloaded an update. Then it does it's thing and quits.
It will be installed with Firefox 12 and won't do anything until an update needs to be applied (hopefully Fx 13).
If you uninstall it you can reinstall it with the installer in the Firefox program folder or by downloading and installing Firefox from the website.
If you have the background service preference turned off or the maintenance service application not installed, you will get the UAC prompt before an update is applied.
I'm working on these updates right now. I just talked to Brian Bondy to clarify some of these things. Here's what I found out:
*Mozilla Maintenance Service is only installed on Windows. It's what requests higher privileges for Firefox so it can write to the Program Files directory without user interaction. So it's the thing that allows us to remove the UAC dialog.
*Even though this isn't required on XP we install it anyway as it could be used in the future for other purposes related to updates.
*The Mozilla Maintenance Service just sits on your computer and doesn't run until after Firefox has found and downloaded an update. Then it does it's thing and quits.
*It will be installed with Firefox 12 and won't do anything until an update needs to be applied (hopefully Fx 13).
*If you uninstall it you can reinstall it with the installer in the Firefox program folder or by downloading and installing Firefox from the website.
*If you have the background service preference turned off or the maintenance service application not installed, you will get the UAC prompt before an update is applied.
You still have to be an administrator or the user who installed Firefox to do updates. Eventually the maintenance service will remove this requirement but not in Firefox 12.
Another item:
*You still have to be an administrator or the user who installed Firefox to do updates. Eventually the maintenance service will remove this requirement but not in Firefox 12.
I updated [https://support.mozilla.org/en-US/kb/Updating%20Firefox/history Updating Firefox], [https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel/history History of Options window - Advanced panel] (both need review) and I created [[What is the Mozilla Maintenance Service?]]
Ok so since we're dropping support for Windows 2000, XP RTM, XP SP1 and Fx 3.6 (and already dropped support for Mac 10.4 and PowerPC), I wrote some new articles to link to where appropriate.
It would be great if you all could look at these and add any feedback in the discussion tabs or feel free to edit them. The biggest thing I'm thinking of changing is the install Linux sections. It's such an advanced operation I can't imagine the people with old computers and that have put off updating for YEARS would actually go and install Linux.
Ok so since we're dropping support for Windows 2000, XP RTM, XP SP1 and Fx 3.6 (and already dropped support for Mac 10.4 and PowerPC), I wrote some new articles to link to where appropriate.
*[[Firefox 3.6 is no longer supported]]
*[[Firefox no longer works with Windows 2000]] (will get an in-product link starting 4/24)
*[[Firefox no longer works with some versions of Windows XP]] (will get an in-product link starting 4/24)
*[[Firefox no longer works with Mac OS X 10.4 or PowerPC processors]]
It would be great if you all could look at these and add any feedback in the discussion tabs or feel free to edit them. The biggest thing I'm thinking of changing is the install Linux sections. It's such an advanced operation I can't imagine the people with old computers and that have put off updating for YEARS would actually go and install Linux.
The biggest thing I'm thinking of changing is the install Linux sections. It's such an advanced operation I can't imagine the people with old computers and that have put off updating for YEARS would actually go and install Linux.
Yeah the recommendation to install Linux is way out scope for the target audience here. I removed them.
''Verdi [[#post-46155|said]]''
<blockquote>
The biggest thing I'm thinking of changing is the install Linux sections. It's such an advanced operation I can't imagine the people with old computers and that have put off updating for YEARS would actually go and install Linux.
</blockquote>
Yeah the recommendation to install Linux is way out scope for the target audience here. I removed them.
I read, after the introduction of the Mozilla Maintenance Service (fx12, win):
{note}Note: You must be running Firefox as an administrator or as the user who originally installed Firefox to install Firefox updates.{/note}
Is that still true? I mean, wasn't this service introduced just to bypass this requirement?
Excuse me, in the new revision of the article [[Options window - Advanced panel]]
I read, after the introduction of the Mozilla Maintenance Service (fx12, win):
<blockquote>{note}'''Note:''' You must be running Firefox as an administrator or as the user who originally installed Firefox to install Firefox updates.{/note}</blockquote>
Is that still true? I mean, wasn't this service introduced just to bypass this requirement?
{note}Note: You must be running Firefox as an administrator or as the user who originally installed Firefox to install Firefox updates.{/note}
Is that still true? I mean, wasn't this service introduced just to bypass this requirement?
I asked about that specifically. It is still true for now. They want to be able to use MMS to bypass this requirement in the future but it's not in this first version.
''underpass [[#post-46161|said]]''
<blockquote>
Excuse me, in the new revision of the article [[Options window - Advanced panel]]
I read, after the introduction of the Mozilla Maintenance Service (fx12, win):
<blockquote>{note}'''Note:''' You must be running Firefox as an administrator or as the user who originally installed Firefox to install Firefox updates.{/note}</blockquote>
Is that still true? I mean, wasn't this service introduced just to bypass this requirement?
</blockquote>
I asked about that specifically. It is still true for now. They want to be able to use MMS to bypass this requirement in the future but it's not in this first version.
