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captcha code not accepted in firefox when I use chrome it is accepted

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When I use Chrome Captcha code for any website accepted but when I use Firefox then captcha code not accepted and please enter valid code error shows

When I use Chrome Captcha code for any website accepted but when I use Firefox then captcha code not accepted and please enter valid code error shows

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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Have you update Firefox to the latest version 55.0.3


Is this with many websites, some, a few?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

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Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.